Careers at CondorInterview with Chantell Simcoe

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We asked one of our Team members, Chantell Simcoe about her role at Condor Ferries. Find out what she had to say to others thinking of applying...

Name: Chantell Simcoe
Job: Stewardess
Ship: Condor Liberation
How long have you been with Condor? July 2017
Date of Interview: 3rd May 2018

Why did you choose Condor? 

I left college and the next day I saw the advert for a Stewardess on a ship. I’d always wanted to be a Stewardess either on planes or on boats. I went to the interview, got the job and started the next week! The training was great and really enjoyed the summer with Condor. I initially had applied for a seasonal role but was pleased to be offered an extension over the winter months and I’m now in my second season.

What do you like about working at sea?

I like seeing new places. During the winter I had the opportunity to travel to St. Malo when the Condor Liberation was used to cover the southern rotation. We even had a day off which we used to explore St. Malo which was great. We also have had a couple of nights in Jersey for one reason or another, it was wonderful to see the places that we sail to.

The crew have been absolutely fantastic, they are really friendly and kind, you feel like a family. I never felt like the newbie.

Talk me through a typical day onboard? 

I’m not sure what a ‘typical’ day is, because every day is different!

Sometimes we have to be at work very early, sometimes it is a bit later. We will have a ‘toolbox talk’ nearly every morning, where the Captain will prepare us for the day ahead, telling us about the sailing conditions, how many passengers we have, and if everything is in good working order.

We then have to check what our role is for the day - we will be assigned a role and take our position - and make sure we read the necessary safety policies on the card. One day I might be in the Café or the Bar, other days I will be in the Shop or on the Car deck.

Today I was on car deck, I greet passengers after they have parked and guide them upstairs & assist those who require assistance. We make sure the car deck is clear and then lock the doors and start our journey to Guernsey! 

I'll then be in the cafe during the sailing, serving teas, coffees and food, looking after passengers. We have to make sure everything is looking clean & tidy.

We have a 2 or more breaks, after Guernsey we discharge the ship and then reload. We then sail to Jersey. This is the turnaround so we have a deep clean for our area. We then invite the passengers from Jersey onto the ship and make our way back to Guernsey and eventually back to Poole. 

It's a 12 hour day so it is long, but it often goes very quickly. We work 4 days on and then have 4 days off, which is always nice to look forward to.

What about sea sickness?

Some days are worse than others, but you do get used to it. Surprisingly the trick is to eat beforehand. The Captain might suggest we take some Sea Sickness tablets or eat some ginger biscuits if the sailing is looking rough!

What do you enjoy most about working with Condor?

I've always enjoyed travelling around and getting about. I love going to the different locations and the islands are beautiful. The varied job role keeps every day interesting. I also feel like I’m constantly learning.

What advice would you give to someone who was thinking about applying for a job with Condor?

Give it a go - I didn't expect to get the job with Condor, but here I am and I'm really enjoying it. You will have to be reliable - otherwise you will miss the boat.