SAILING Updates

RESERVATION DESK

Dear Customer,

To protect our staff as far as possible and customers in order to prevent the spread of COVID-19 (Coronavirus), our ticket sales desk will be closed until further notice.


For enquiries & bookings please call 0345 609 1026 between 09:00 to 17:00 Monday to Friday or visit our website where our staff can assist you via live chat between 09:00 to 17:00 Monday to Friday or via email at contactcentre@condorferries.co.uk 

Thank you for your understanding.

POOLE BRIDGE

POOLE BRIDGE is closed to all vehicles from the Quay to New Quay Road/Blandford Road junction from 7am on Monday 5 October until 7am on Monday 12 October 2020
From 8am until 5pm daily the bridge will be closed to all pedestrians and cyclists
From 5pm until 8am daily the bridge will be open to pedestrians and cyclists only
WHY: Annual Maintenance of Poole Bridge
DIVERSION: Via Twin Sails Bridge

CONDOR RAPIDE SERVICE CANCELLATION WEATHER 02/10/2020 STM-JE-STM

Unfortunately, due to adverse weather conditions we are sorry to inform you that your sailing on Friday 2nd October has been cancelled. We would like to apologise for any inconvenience caused.

Sailings onboard Rapide for the remainder of the weekend are ‘Under Review’ due to the adverse weather continuing until early next week. To change to an alternative sailing the quickest way to change your sailing is to speak to a member of staff by calling us on 0345 609 1026. Please note that our phone lines will be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called.

Alternatively you can chat to a member of our team via Live Chat – click here

Cancel your booking
You can cancel your booking on our website by speaking to a member of the team via Live Chat - click here

CONDOR LIBERATION SERVICE CANCELLATION WEATHER 02/10/2020 PO-GU-JE-GU-PO

Unfortunately, due to adverse weather conditions we are sorry to inform you that your sailing on Friday 2nd October has been cancelled. We would like to apologise for any inconvenience caused.

Sailings onboard Liberation for the remainder of the weekend are ‘Under Review’ due to the adverse weather continuing until early next week. To change to an alternative sailing the quickest way to change your sailing is to speak to a member of staff by calling us on 0345 609 1026. Please note that our phone lines will be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called.

Alternatively you can chat to a member of our team via Live Chat – click here

Cancel your booking
You can cancel your booking on our website by speaking to a member of the team via Live Chat - click here

Condor Liberation – Important information about your sailing – Saturday 3rd October

Due to adverse weather conditions your sailing on Saturday 3rd October has been placed under review. A further update will be issued by 12:00 on Friday 2nd October.

We are continuing to monitor these conditions and are currently looking at alternative options. We will issue a further update by 12:00 on Friday 2nd October.

You do not need to contact us at this moment. However, if this service is no longer convenient, the quickest way to change your sailing is to speak to a member of staff by calling us on 0345 6091026. Please note that our phone lines may be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called. Alternatively you can chat to a member of our team via Live Chat – click here

Cancel your booking
You can cancel your booking on our website by speaking to a member of the team via Live Chat - click here

Condor Rapide – Important information about your sailing – Sunday 4th October

Due to adverse weather conditions your sailing on Sunday 4th October has been placed under review. A further update will be issued by 12:00 on Friday 2nd October.

We are continuing to monitor these conditions and are currently looking at alternative options. We will issue a further update by 12:00 on Friday 2nd October.

You do not need to contact us at this moment. However, if this service is no longer convenient, the quickest way to change your sailing is to speak to a member of staff by calling us on 0345 6091026. Please note that our phone lines may be busy during this time. You can leave a message for us to ring you back and our system will automatically place you in the queue to be called. Alternatively you can chat to a member of our team via Live Chat – click here

Cancel your booking
You can cancel your booking on our website by speaking to a member of the team via Live Chat - click here