Welcome to our onboard Wi-Fi page. Here you’ll find everything you need to know about our onboard Wi-Fi services.
It is free to connect to the Condor Ferries Free Wi-Fi using the online portal. However, we are not responsible for any further costs of additional connect, services, or products purchased whilst using the connection.
An offshore Mobile Telephone Network, independent to Condor Ferries is also available which is not free. You will be charged by your network provider for any phone calls, messages or use of data whilst roaming on this network, these charges will be outlined by your network provider.
Despite a recent decision to no longer charge data roaming charges in EU countries, as of June 2017, this does not apply to the satellite network available on board. To avoid paying high data roaming charges, we recommend that you turn data roaming off on your mobile devices.
Condor Ferries is not responsible for any costs incurred by connecting to any other network. To avoid any additional charges, we recommend that you turn off data roaming and "Wi-Fi assist" on Apple devices.
You are about to access our onboard Wi-Fi service. You must read and accept the rules and terms of this Acceptable Use Policy before agreeing to use this service.
This Acceptable Use Policy (AUP) specifies actions prohibited by Condor Ferries to Users of the Condor Ferries Wi-Fi Public Network (in this AUP referred to as the “Network”). In this policy the term "Network" shall mean "The Condor Ferries Wi-Fi Public Network". Users and You/Your means customers or anyone else who uses or accesses the Network. The Network is provided by Condor Limited with registered offices at New Jetty Offices, White Rock, St Peter Port, Guernsey, GY1 2LL (“Condor Ferries” or “We/Us/Our”). It is a resource from which We provide the Network to customers and other Users of the Network. Our objectives for operating and managing the Network include providing a service to customers that ensures;
As the Network is shared by many Users, achievement of our objectives requires appropriate use by each User.
Use of the Network contrary to the policy objectives and the rules set out herein is unacceptable and prohibited. A breach of the policy terms and rules may give rise to sanctions placed upon the User making such breach.
This Policy applies to all Users of the Network.
Examples of prohibited uses of the Network are described below. The examples provided are guidelines only and are not intended to be exhaustive.
The Network must not be used in connection with any criminal, civil or in any other violation of the law, regulations, or other statutory requirements of any jurisdiction within which the Network is available. Such violations include but are not limited to;
The Network may not be used to violate the security of any other network, service or any other system. Examples of security violations include; hacking, cracking (attempting to circumvent User authentication or security of any host, network, or account) into, monitoring, or using systems without authorisation; scanning ports; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks, and unauthorised alteration or destruction of websites or other information accessed or accessible via the Network.
The Network may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation of any person, organisation or other body corporate entity.
The Network may not be used to transmit or store material of an offensive nature, including obscene, pornographic, indecent, abusive and harmful materials, or to transmit to recipients’ material which is inappropriate for them, is threatening, harassing, invasive of privacy, defamatory, racist, obscene, indecent, offensive, abusive, harmful or malicious including such obscene or offensive materials to children.
The Network may not be used to spam which shall include the following activities:
The Network may not be used, directly or indirectly, with systems not configured and maintained in a manner which prevents their use by others in violation of this Policy. Examples include improperly securing a server for use by others to conduct a denial of service attack, distribute spam, and improperly securing an FTP server for use by others to illegally distribute licensed software.
The Network may not be used in a manner that damages its reputation or goodwill; violates another ISP's acceptable use policy and/or its terms of service; or interferes with another User of the Network.
User data will not be used for any marketing purposes passed on to third party companies.
The resale of the Network as a service is not permitted.
The Network may not be used to attempt an activity prohibited by this Policy or its rules whether or not such activity is successful.
Users are responsible for the security of their own devices that are directly or indirectly connected to Our Network.
A violation of this Policy by a person having indirect access to the Network through another customer or User will be considered a violation by that other customer or User, whether or not such use is within the knowledge or consent of the customer or other User. As an example, resellers are responsible for the actions of their customers to whom they directly and indirectly provide services using the Network. We will address and attempt to resolve complaints about the actions of customers of a reseller without the reseller.
Complaints regarding violations of this Policy should be sent to Condor Ferries Customer Services at firstname.lastname@example.org. Where possible, please include details that would assist us in investigating and resolving the complaint (e.g. a copy of the offending transmission).
Please contact us at email@example.com if you have any questions or comments about this Policy.
We may revise this Policy at any time without notice, effective when posted to our public web site. Notice of revisions may also be provided by other means such as via email or regular mail.