The delayed arrival of Rapide has presented challenges over the past week but the company will transport all passengers to their destinations over the next 24 hours.
The extended maintenance work required to Rapide whilst in dry dock has been unprecedented and the inconvenience caused by her late return is regrettable. We are utilising our other ships in the fleet to cover and although delayed, everyone will reach where they have booked by tomorrow afternoon.
Commodore Clipper will now operate a St Malo round trip this evening, leaving Jersey at 20:30, arriving in St Malo at midnight and returning to Jersey at 08:30 tomorrow morning. She will then resume her usual schedule direct to Portsmouth at 10:30 and reach the south coast port at 19:00.
Passengers due to travel on today’s Clipper service to Portsmouth are being offered a transfer onto Condor Liberation sailings to Poole this evening or tomorrow. The company is also putting on an additional direct service from St Malo to Guernsey on Saturday. The departure is at 11:30, arriving at 12:25, with the return leaving at 13:00 and reaching St Malo at 16:00.
Condor’s Customer Services’ staff are currently contacting passengers and offering a transfer to an alternative sailing or a full refund.
The engine management software fault discovered this morning on Rapide has been rectified and she will re-position to St Malo from Falmouth this evening in time to re-commence the St Malo to Guernsey service on Saturday.