Condor Ferries
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BOOK YOUR JOURNEY

QUOTE & BOOK

Your return date must be after your departure date.

PASSENGERS
16+
4 - 15
0 - 3

Maximum of 9 passengers allowed on the outward.

Please select at least one adult to travel.

NEXT STEP
Have you correctly declared your vehicle height? Find out more here.
Max Length 5m
Max length of car + towed vehicle 10m
Max length of motorhome 7m. For lengths over 7m please call 0345 609 1024 to book.
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If you are travelling on business or in a commercial vehicle please click here for Condor Ferries Freight.

Please note that any person or vehicle travelling for business or commercial venture, carrying commercial goods/samples will need to book via our freight teams and do not qualify for leisure fares. In addition, if the vehicle being taken is designed for the carriage of commercial goods it shall be reserved as freight regardless of its dimensions. For more information please call the Commercial team on 01481 728620 .

Corporate FAQs

Our customer support team have used their knowledge to put together a list of answers to your most frequently asked questions. If your question is not answered below, then please get in touch!

  • Customer Charter

  • Do I get compensation if my sailing is delayed or cancelled?

    Customers who experience a cancellation, delay in departure or delay in arrival may wish to claim on their travel insurance and can do so by downloading the Disrupted Service Claim Form. You can send this to us as a disruption claim. 

    Condor Ferries abides by the EU Passenger Regulations 1177/2010. These regulations should not be considered as replacing the need for travel insurance. If a ferry is delayed by more than 90 minutes you will be offered a choice between a full refund within seven working days (leaving you free to make your own travel arrangements) or an alternative sailing at the earliest opportunity at no additional cost.

    Where there is an overnight delay and the cause is within our control, you may be entitled accommodation either onboard ship (cabins) or ashore up to a limit of 80 Euros per person per night. We are entitled to ask you to return home overnight too.

    In the event of delays or cancellations caused by adverse weather conditions that endanger the safe operation of the ship or the delay is caused by extraordinary circumstances which could not reasonably be avoided we do not offer any compensation. Customers should refer to their travel insurance policy for any claim entitlements.

    You can find out more about the EU Regulation by visiting this page.

  • I want to offer feedback on my experience, how can I go about this?

    We always welcome feedback from our customers. If you would like to share anything about your experience, please contact us either by email to customer.relations@condorferries.co.uk or in writing to:

    Customer Relations
    Condor Ferries Ltd,
    Condor House,
    Poole, Dorset,
    BH15 4AJ

  • This Website

  • Do I save more when I book online?

    You will always receive the best fares by booking online; a £4 charge will be made to all bookings made at your local port or via phone. This will apply to both foot and vehicle bookings including day trips.

  • Corporate Policies

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