Condor Ferries
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BOOK YOUR JOURNEY

PLAN YOUR TRIP

Your return date must be after your departure date.

PASSENGERS
16+
4 - 15
0 - 3

Maximum of 9 passengers allowed on the outward.

Please select at least one adult to travel.

VEHICLE DETAILS
Have you correctly declared your vehicle height? Find out more here.
Max Length 5m
Max length of car + towed vehicle 10m
Max length of motorhome 7m. For lengths over 7m please call 0345 609 1024 to book.
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If you are travelling on business or in a commercial vehicle please click here for Condor Ferries Freight.

Please note that any person or vehicle travelling for business or commercial venture, carrying commercial goods/samples will need to book via our freight teams and do not qualify for leisure fares. In addition, if the vehicle being taken is designed for the carriage of commercial goods it shall be reserved as freight regardless of its dimensions. For more information please call the Commercial team on 01481 728620 .

What is the cancellation policy for group bookings?

What are the cancellation terms for a Group Booking?

We recommend our customers to change their bookings to an alternate date. We have waived all amendment fees so you will only need to pay any difference in fare should you choose a more expensive sailing. If you’d like to amend your booking we’d suggest you do this via live chat here.

As restrictions have been lifted and our services have resumed, our standard cancellation policy will take effect from Thursday 06 August 2020. 

Cancellation fees
We offer two types of ticket for travel – day trip and standard tickets and different conditions apply to each if you wish to cancel your booking.

Day trip tickets
We do not offer a refund on day trip bookings, therefore a 100% fee will apply. However, you can amend your booking online free of charge 7 days prior to travel should your plans change.

Standard tickets
You can cancel a standard ticket and the following fees apply depending on when the booking is cancelled. Below charges are applicable per booking for the total journey price and in all cases, 100% of the booking fee and amendment fee is chargeable upon cancelling the booking.

Please see our cancellation charges here. 

If that is something you are not happy with, please email Customer Relations who will then review your email and let you know what action we can take based on your original booking. Please bear with us, however, as it may take some time to respond, given the extenuating circumstances at the moment.

We understand this is a difficult situation, but we would like you thank you for your support in these difficult times.

Please note that if a passenger fails to cancel a booking before the latest check in time or does not join the sailing as booked, a 100% charge of the value of that journey will be levied.