What is the regulation on bringing assistance dogs?

What is the regulation on bringing an assistance dog on board?

While we are typically unable to allow pets in the passenger lounges, recognised assistance dogs are permitted to travel in the passenger lounges and public areas. They must be on a lead or harness.

The following assistance animals will be accepted for travel in the passenger lounges;
Guides dogs for hearing and blind
Medical Alert dogs - specially trained to sense a medical episode such as;
• Seizures
• Hypoglycaemia
• Anaphylaxis

Emotional support animals will only be allowed access if they have a Doctor’s letter to state that the passenger needs to travel with the pet for their own safety. In all the above cases these animals must be declared at the booking stage