FERRY + HOTEL
Before you leave for the port, please ensure you have printed your e-boarding card which will have been emailed to you. If you do not have this, then please arrive with your booking reference number which will have been detailed on your confirmation email. Please leave plenty of time to collect your e-boarding card and get onboard the ship. Please ensure all baggage is correctly labelled with your destination. You can find labels at check-in.
Before you leave the house, please ensure you have the correct travel document with you. From 1st March 2019, we will require passengers 16 years old and older due to travel on a domestic sailing (inter-island and between the UK, Guernsey and Jersey) to carry a form of in date photographic identification. Unfortunately, without an accepted form of photo ID to show at check-in you won’t be permitted to board.
Please note that digital copies of your photo ID are not acceptable.
Accepted travel documents include:
Please note that all photo ID must be legible and undamaged, otherwise you will not be able to travel. All forms of ID must be valid and in date. An expired passport will be accepted for domestic sailings only, up to two years after expiry.
Travel to and from France requires a valid passport. Please make sure you complete your advance passenger information (API) at least 24 hours before you travel. You can complete this here. If you have not supplied your API before you travel, you risk being refused travel.