Condor Ferries
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Ferries

Ferry & Hotel

Select destination:

Your return date must be after your departure date.

Passengers
16+
4 - 15
0 - 3

Maximum of 9 passengers allowed on the outward.

Please select at least one adult to travel.

We believe Condor's sailings should be accessible to all and are committed to making your journey as simple and easy as possible.

If you have reduced mobility or require wheelchair access, please call us on 0345 609 1026 at the time of booking to discuss what type of assistance you may need.

The information you provide is confidential and will help us to help you. In some circumstances, there are limits on the number of passengers with reduced mobility that we are able to carry on a sailing and we will advise you of this.

If you need to be parked close to a lift or ramp, it is essential that you tell us when making your booking and again at ticket check-in. The limited spaces for wheelchair passengers close to the lifts or ramps are only allocated to passengers with a disability on a first come first served basis, at the time of booking. The loading crew will do their best to help you negotiate the busy garage and make your way to the lifts or ramps; this will be a little more tricky during peak holiday times and we will be happy to advise you of the best routes and times to travel for maximum space and comfort.

HOW ARE YOU TRAVELLING?
Have you correctly declared your vehicle height? Find out more here.
Max Length 5m
Max length of car + towed vehicle 10m
Max length of motorhome 7m. For lengths over 7m please call 0345 609 1024 to book.

Please call 0345 609 1024 to book.

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If you are travelling on business or in a commercial vehicle please click here for Condor Ferries Freight.

Please note that any person or vehicle travelling for business or commercial venture, carrying commercial goods/samples will need to book via our freight teams and do not qualify for leisure fares. In addition, if the vehicle being taken is designed for the carriage of commercial goods it shall be reserved as freight regardless of its dimensions. For more information please call the Commercial team on 01481 728620 .

Explore our Onboard Duty Free Shopping

 

Discover our latest amazing deals

Check out our latest offers leaflet, featuring some of the best deals on board right now.

 

Your duty-free Allowance

Your personal duty-free allowance changes depending on your port of destination.

Please be advised that the duty free allowance information given below is a guide. While we have made every effort to ensure accuracy, it is the responsibility of every member of the public to be aware of the relevant laws and customs duties that are applicable to whichever jurisdiction or country they are travelling to. We advise that you check with the local customs authorities for the most up to date information.
Port of Destination
Cigarettes & Tobacco
United Kingdom France Guernsey Jersey
200 cigarettes
OR
100 cigarillos
OR
50 cigars
OR
250g tobacco
OR
200 sticks of tobacco
200 cigarettes
OR
100 cigarillos
OR
50 cigars
OR
250g tobacco
200 cigarettes
OR
100 cigarillos
OR
50 cigars
OR
250g tobacco
200 cigarettes
OR
100 cigarillos
OR
50 cigars
OR
250g tobacco
Can you split the Cigarette & Tobacco allowance?
Yes
e.g. 100 cigarettes and 25 cigars (both half your allowance)
Yes
e.g. 100 cigarettes and 25 cigars (both half your allowance)
No - not permitted No - not permitted
Alcohol
Beer or Cider
42 litres
(e.g. 5 cases 24 x 330ml)

Still Wine
18 litres
(e.g. 24 x 75cl bottles)

You can also bring either:

Spirits or Liqueurs
(Over 22% alcohol)
4 litres
OR
Forified & Sparkling Wine / other liqueurs
(Under 22% alcohol)
9 litres
Beer or Cider
16 litres
(e.g. 2 cases 24 x 330ml)

Still Wine
4 litres
(e.g. 6 x 75cl bottles)

You can also bring either:

Spirits or Liqueurs
(Over 22% alcohol)
1 litres
OR
Forified & Sparkling Wine / other liqueurs
(Under 22% alcohol)
2 litres
Beer or Cider
50 litres
(e.g. 6 cases 24 x 330ml)

Still Wine
4 litres
(e.g. 6 x 75cl bottles)
plus an extra 4 litres if no spirits, liqueurs, fortified or sparkling wine are imported

You can also bring either:

Spirits or Liqueurs
(Over 22% alcohol)
1 litres
OR
Forified & Sparkling Wine / other liqueurs
(Under 22% alcohol)
2 litres
Beer or Cider
16 litres
(e.g. 2 cases 24 x 330ml)
if no spirits or tobacco goods are imported then Beer/Cider allowance changes to 110 litres

Still Wine
4 litres
(e.g. 6 x 75cl bottles)
if no spirits or tobacco goods are imported then Still Wine allowance changes to 36 litres

You can also bring either:

Spirits or Liqueurs
(Over 22% alcohol)
1 litres
OR
Forified & Sparkling Wine / other liqueurs
(Under 22% alcohol)
2 litres
Can you split the Alcohol allowance?
Yes
Only the Spirit/Fortified allowance
Yes
Only the Spirit/Fortified allowance
No
See above for Alternative allowance
No
See above for Alternative allowance
Other Goods
e.g. Cosmetics, Fragrance, Gifts, Souvenirs and Electrical Products
£390 430e
150e if under 15
£390 £390
Applies to people of any age
Age limit to qualify for a personal duty free allowance
17 years + Cigarette & Tobacco: 18 years +
Alcohol: 17 years +
Other Goods: 15 years +
17 years + 17 years +
When you are bringing in goods you must: transport them yourself, use them yourself or give them away as a gift. If you go over your allowances you must declare all your goods and pay tax and duty on all the goods of the same type in that category. You cannot combine allowances with other people to bring in more than your individual allowance.

      

        

 

Environment Policy

To reduce our plastic waste and promote a more environmentally friendly approach, we kindly encourage customers to either reuse plastic bags during their shopping visits or purchase a new bag if needed.

 

Price Promise

We are proud of the unbeatable tax and duty free prices we offer on big brands, but if you find any of our range on sale for a lower price in any UK high street store or supermarket, we'll refund the difference.

 

Onboard

Our staff is highly knowledgeable about our duty-free offers, and we have onboard Beauty specialists ready to help you with your purchases. Explore a 360 tour of the Adore duty-free shop onboard Condor Liberation.

 

Frequently Asked Questions

 

What is the duty-free price?

Duty-free means you can purchase certain items without paying extra for types of tax like import, value-added and sales tax.

What is the tax-free price?

This is the same as duty-free, as prices do not include VAT or consumption taxes.

What are the opening times for the duty-free shop?

The duty-free shop opens when we are out of the departure harbour and closes just before we enter the destination harbour.

What currencies are accepted in the duty-free shop?

The duty-free shop is contactless only.

What is a Travel Retail Exclusive?

This is a product that is sold only onboard in our Duty-Free stores and cannot be found in high street shops or online.

Returns Policy

  • Excludes all confectionery items
  • Excludes online-only retailers
  • Product must be standard retail price
  • Claims must be made within 28 days of purchase
  • Must be a comparable product.

We cannot accept claims for products found on a discounted or special offer, limited time only price. For legal reasons Cigarettes, Tobacco and Cigars are excluded from the price promise. 

Send the details and proof of purchase to: Condor Ferries Price Promise, Onboard Services, Condor House, New Harbour Road South, Hamworthy, Poole, BH15 4AJ

Terms and Conditions

*You must be 17 years or older to qualify for allowances on alcohol and tobacco in UK & Channel Islands, 17 years old or over for alcohol and 18 years older for tobacco in France.

**When you buy 12 bottles of wine, 2 bottles of spirits up to availability and while stocks last. DRINK RESPONSIBLY.