Careers AT CONDOR

Location: Guernsey Port

The purpose of this role is to complete the Freight movements within the Port of Guernsey, including manifesting, control of the loading and discharge process, and carrying out inspections of trailers and freight vehicles.

This is a varied role combining office duties and activities in and around the Port.

Some of the Key Responsibilities for this role include:

• Overseeing and managing the preparation/completion of all paperwork relating to vessel movements, ensuring that all legislative procedures are followed and that paperwork is accurate
• Managing all day to day operational and commercial activities in relation to freight requirements
• Ensuring that all company and legislative procedures relating to vessel movements are carried out in accordance with Condor requirements

The successful candidate will have a good level of IT understanding, including experience of using Microsoft Office packages, as well as the ability to pick up new systems quickly. They will have a strong Health and Safety awareness, and excellent Customer Service skills. Ideally, the successful candidate will have previous experience of working within a freight environment.

The location for this role is Guernsey.

Job Type: Permanent, Full Time

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 23/05/2019

Apply Now

Location: Poole

We are looking for friendly and enthusiastic individuals to join our crew, who will be responsible for delivering a first-class customer experience on board our high-speed ferries sailing between Poole and the Channel Islands. This is an exciting opportunity to kickstart your career in the travel industry.

We have a number of vacancies on a fixed term contract until October 2018 on a full-time basis, which have the potential to be extended or even made permanent should you do well in the role.

What will my role onboard involve?

Safety is at the heart of our business, therefore the main responsibility of our deck crew and cabin crew is to ensure that our passengers are kept safe at all times, including in an emergency. Other responsibilities include welcoming and assisting passengers, serving passengers in the onboard shops and cafes, and ensure that the ship is kept clean and tidy at all times.

Condor Ferries operates on a 24 hour, 7 days per week operation, which means that shifts cover early mornings, nights and over weekends too. The working pattern will be 4 x 12 hour shifts, and then 4 days off.

The ideal candidate will have excellent communication skills and will be able to work effectively under pressure as part of a fun and energising team. You will need to be able to manage your time effectively and have a flexible and adaptable approach. Experience in a customer facing role is essential, and experience within the retail or food & beverage industry would be beneficial.

Our benefits

• Immediate Concessionary Travel on our Company vessels for you and a friend
• Staff discount in the duty-free shop and in the cafe
• Continuous In-house and external training opportunities
• Life assurance at twice your annual salary

Please note, training for this role will begin towards the end of June 2019. You must be available for this before applying. 

Job Type: Full Time, Fixed Term

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 18/06/2018

Apply Now

Location: Poole

The purpose of this role is to deliver the highest level of customer service skills at all times and to ensure a positive customer experience for our passengers.

 Some of the Key Responsibilities for this role include:

• To assist with checking-in, marshalling, loading/unloading and collection of passengers and vehicles to and from all company vessels

• To assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger and vessel movements

• To assist in achieving targets and standards as set down by the Ports and Operations Management team

• To be competent in cash and till handling procedures

The successful candidate will have previous customer service experience, including excellent communication skills – both verbal and written. They will be a strong team player and have relevant computer skills.

If you are successful in the role, you will be able to benefit from concessionary travel discounts on ALL of our ships and routes for you and a friend and as an employee, enjoy massive discounts on duty free products on board!

 

Job Type: Full time, 40 hours per week

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 03/06/2019

Apply Now

Location: St Peter Port, Guernsey and Saint Helier, Jersey

We have a a variety of Customer Service roles available for the Summer Season at Condor.  Why not come and join the team, and kick start your career in the travel industry! 

The aim is to ensure a smooth and efficient service for our customers and promote our Company products and services. 

You will assist with a variety of different tasks including: -

• answering customer queries and taking bookings
• checking-in, marshalling traffic onto the ship and loading & unloading the ship
• cash and till handling

Condor Ferries operates a 24 hour, 7 days per week operation, which means that shifts cover early mornings, nights and over weekends too so flexibility is key. 

Our fixed term contracts will run until October 2019 on a full-time, part-time or casual basis. There are opportunities for contract extensions or permanent work, depending on your performance over the season.

 

Job Type: Full Time, Part Time and Casual

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 20/05/2019

Apply Now

Location: Poole

We have an exciting new opportunity for a Crew Resource Planner – Onboard Services to join the Operations team on a full time, permanent basis.

The purpose of this role is to ensure the Crew Resource Department is supported on a day to day basis including crew logistics, travel and accommodation, primarily responsible for the planning of Onboard Services and Catering Crew across the network.

Some of the Key Responsibilities for this role include:

• To publish monthly crew rosters and circulate to appropriate vessels
• To act as point of contact for all crew travel requirements
• Ensure all crew training and travel is arranged in accordance with Crew Travel Policy
• Ensure compliance with company SMS with regards to crew certification and manning of company vessels.

The successful candidate will have excellent IT skills and experience of booking accommodation and travel for staff. They will have good written and verbal communication skills and have the ability to remain calm under pressure. Ideally, the successful candidate will also have experience of creating crew rosters.

The intended location for this role is Poole. A full Job Description is available upon request.

Job Type: Full-time, Permanent

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 21/06/2019

Apply Now

Location: Poole

The Commercial team are looking for an enthusiastic and driven individual to support the onboard selling initiative. You would be accountable to the Commercial team and will also spend some time in the office working up plans and supporting the administrative elements of the function.

You may be deployed on different vessels during the season, you will manage your own time and Rota ensuring the required hours are achieved each week, the key deliverables on board will be helping passengers to buy whilst in their seat, enticing them into the shop, getting passengers to sample or test products, selling through slow selling items and promotional offers, amongst other things. Customer interaction and selling techniques are a key part of this role also a second language would be beneficial, English, French or German given the routes operated. Job and product knowledge training will be provided.

Key duties and responsibilities

• Liaison with Head of Retail and F&B on key duties and plans
• Undertakes and leads customer sampling on board.
• Develops and delivers a programme of ‘in-seat’ and table top selling initiatives for both retail and F&B.
• Monitors and implements merchandising plans on board
• Supports the OBS Managers in office admin when shore based, shore time will be once a week in full season
• Understands weekly APS targets and delivers and exceeds the company target.
• Ensures all point of sale (POS) is in place and that all POS is current.
• Further liaison with warehouse, Ops, Sales & Marketing and crew colleagues on sales priorities.

The successful candidate will be customer service driven, enjoy interacting and responding to customers needs and display commercial awareness. They will also have strong teamwork skills and show desire to learn about products to enhance selling skills.

Job Type: Full Time, 12-month Contract

Salary: Up to £22,000.00

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 12/06/2019

Apply Now

Location: Portsmouth

The purpose of this role is to be responsible for all food outlets, brassiere and crew mess room and to ensure there is a consistent standard of quality and presentation of food. They will be responsible for the ordering of food stocks, ensuring that stores are put away correctly and a stock rotation system is being used at all times, ensuring that certain items of food are date stamped.

Some of the Key Responsibilities for this role include:

• Responsible for the Galley crew and to be aware at all times the importance of maintaining a clean working practice, ensuring all sections are thoroughly scrubbed down after service
• To ensure any food wastage is kept to a minimum and entered on the appropriate forms
• Ensuring that the crew food is kept to satisfied standard and kept up to date with any comments
• People management and leadership responsibilities

The successful candidate will have previous experience in a similar role and hold a Chief Cook CoC. They will have a high attention to detail and understand the importance of hygiene and cleanliness with food preparation areas.

The intended location for this role is onboard our Conventional vessels.

Job Type: Full Time, Fixed Term (until 31st December 2019)

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 02/06/2019

Apply Now

Location: Poole

The purpose of this role is to have ownership of the Company environmental policy and provide leadership and experience in environmental initiatives.

Some of the Key Responsibilities for this role include:

• To ensure that the Company environmental policy remains current and complies with upcoming legislation
• Carry out analysis of workplace environmental and sustainability tasks, in consultation with local site managers and their employees
• Assist in the development of a range of communication and reporting media
• Ensure all employees proactively fulfil their personal environmental responsibilities and obligations

The successful candidate will have a recognised qualification in Environmental Management (NEBOSH level 3 or higher). They will also be a member of IOSH with a proven CPD record and extensive experience of working within a Health, Safety and Environmental related function. They will have the ability to communicate at all levels, with meticulous attention to details and a positive attitude.

Job Type: Full Time, Fixed Term (12 months)

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 23/06/2019

Apply Now

Location: Poole

The purpose of this role is to provide full administrative support to the Head of Fleet & Asset and to liaise with staff, customers, suppliers and relevant statutory bodies.
Some of the Key Responsibilities for this role include:

• Responsible for organising and booking contractors’ travel and hotel arrangements
• Undertake minute taking and production of written records as required
• To maintain relevant databases/reports as required
• General administration e.g. answering phones, message taking, photocopying, scanning and filing as required
• Assist and support in relevant projects as and when directed including sourcing information, fact-finding and carrying out research as directed.

The successful candidate will have a high level of administrative experience, with a high attention to detail and excellent verbal and written communication skills. They will be a strong team player, highly motivated with the confidence to challenge.

The intended location for this role is Poole. They may be some travel required with the role.

Job Type: Full Time, Permanent

If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.

Closing date for applications is: 14/06/2019

Apply Now