Latest Jobs
We know our people are our greatest asset, because customers regularly tell us how much they appreciate the service they are given. That’s why we always want the best, and why we are happy to invest time and effort into training.
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Passenger Services Agent
We have a number of opportunities for a Passenger Services Agents to join the team at Jersey Port on a full time or casual basis.
Location: Jersey
The purpose of this role is to deliver the highest level of customer service skills at all times and to ensure a positive customer experience for our passengers.
Some of the Key Responsibilities for this role include:
• To assist with checking-in, marshalling, loading/unloading and collection of passengers and vehicles to and from all company vessels
• To assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger and vessel movements
• To assist in achieving targets and standards as set down by the Ports and Operations Management team
• To be competent in cash and till handling procedures
The successful candidate will have previous customer service experience, including excellent communication skills – both verbal and written. They will be a strong team player and have relevant computer skills.
The intended location for this role is Jersey.Applicants must hold the Entitled or Entitled to work Status to apply for this position
Job Type: Permanent
Salary: £17305.60
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 31/10/2021
Apply Now -
Freight Operations Clerk
We have an opportunity for a Freight Operations Clerk to be based in Guernsey, reporting to the Freight Manager.
Location: Guernsey
The purpose of this role is to assist in completion of the Freight movements within the Port of Guernsey, including manifesting, control of the loading and discharge processes, and carrying out inspections of trailers and freight vehicles.
This is a varied role combining office duties and activities in and around the Port. This is a Customer facing role with a strong focus on providing a high quality of service for our clients.
Some of the Key Responsibilities for this role include:
- Oversee and manage the preparation/completion of all paperwork relating to vessel movements, ensuring that all legislative procedures are followed and that paperwork is accurate.
- To inspect and report on the condition of all trailers and unaccompanied vehicles into and out of the RZ (Restricted Zone).
- To manage and control the allocated space to Condor Ferries within the RZ.
- To ensure that all vehicles for the use of Condor operations are clean, fuelled and inspected on a daily basis.
The successful candidate will have experience of using Microsoft Office packages and the ability to pick up new IT systems quickly. You must have an excellent level of customer service skills, with strong attention to detail and the ability to adapt quickly within a fast paced environment.
This role also requires a high level of initiative, strong problem solving, and the ability to remain level headed and calm in a sometimes hectic environment.
The intended location for this role is Guernsey.
Job Type: Permanent, Full time
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 02/11/2021
Apply Now -
Customer Experience Crew
We have an opportunity Customer Experience Crew members to join the team on a full time, permanent basis.
Location: Poole
The purpose of this role is to deliver the highest level of customer service skills at all times and to ensure a positive customer experience for our passengers.
Some of the Key Responsibilities for this role include:- To assist with checking-in, marshalling, loading/unloading and collection of passengers and vehicles to and from all company vessels
- To assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger and vessel movements
- To assist in achieving targets and standards as set down by the Ports and Operations Management team
- To be competent in cash and till handling procedures
- To undertake the efficient and courteous answering of incoming contacts over the counter or in our Contact Centre
The successful candidate will have previous customer service experience, including excellent communication skills – both verbal and written. They will be a strong team player and have relevant computer skills.
The intended location for this role will be Poole Port.Job Type: Full time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 31/10/2021
Apply Now -
Duty Manager
We have an opportunity for a Duty Manager to join the Freight team at Jersey port on a permanent, full time basis.
Location: Jersey
Some of the Key Responsibilities for this role includes:
- Ensure stevedores carry out duties as instructed. I.e. Discharging the essential part of the stow in order for passenger traffic to disembark as quickly as possible
- To supervise the safe marshalling of traffic from the ship
- Deal with customers’ queries and complaints
- Liaise with Chief Officer about the loading order/requirements and update as necessary
- Recording and updating the trailer quay status reports
The successful candidate will have previous experience within a similar role and have the ability to work to deadlines, lead and motivate a team and delegate where necessary.
The intended location for this role is Jersey.
Job Type: Permanent – Full Time
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 12/11/2021
Apply Now -
Freight Agent
We have a vacancy for a Freight Agent to join the Freight team in Jersey on a permanent, full-time basis.
Location: Jersey
The purpose of this role is to ensure excellent customer service is delivered to our Freight customers and to ensure that best working practices are always adhered to, to ensure a safe environment and a positive customer experience.
Some of the Key Responsibilities for this role include:
- Assist with checking-in, marshalling, loading/unloading, collection of passenger vehicles and freight/goods to and from all company vessels.
- Assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger, freight and vessel movements
- Meet daily targets and attend the team briefings
The successful candidate will have excellent communication skills (both verbal and written) be computer literate and be an excellent team player.
Job Type: Full time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 12/11/2021
Apply Now -
Passenger Services Manager
We have an opportunity for a Passenger Services Manager to join the team at Guernsey Port on a full time, permanent basis.
Location: Guernsey
The purpose of this role is to manage all daily operational and commercial activities within the Port, providing excellent Customer Service and to ensure best working practices are adhered to at all times.
Some of the Key Responsibilities for this role include:
- Deal with day to day enquiries, complaints, queries that fall beyond the remit of the Passenger Services Agents
- Ensure all staff are briefed on daily schedule updates and other important updates
- Oversee and manager the loading of passengers and vehicles paying special regard to all company procedures and best working practices
The successful candidate will have previous experience in a similar role with excellent Customer Service and leadership skills.
The intended location for this role is Guernsey.
Job Type: Full Time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 21/10/2021
Apply Now -
Passenger Services Agent
We have an opportunity for a number of Passenger Services Agents to join the team at Guernsey Port on a full time, permanent basis.
Location: Guernsey
The purpose of this role is to deliver the highest level of customer service skills at all times and to ensure a positive customer experience for our passengers.
Some of the Key Responsibilities for this role include:
- To assist with checking-in, marshalling, loading/unloading and collection of passengers and vehicles to and from all company vessels
- To assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger and vessel movements
- To assist in achieving targets and standards as set down by the Ports and Operations Management team
- To be competent in cash and till handling procedures
- To undertake the efficient and courteous answering of incoming contacts over the counter or in our Contact Centre
The successful candidate will have previous customer service experience, including excellent communication skills – both verbal and written. They will be a strong team player and have relevant computer skills.
The intended location for this role is Guernsey.
Job Type: Full time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 21/10/2021
Apply Now -
UK Terminal Experience Manager
We have an opportunity for a UK Terminal Experience Manager to join the Operations team on a full time, permanent basis.
Location: Portsmouth and Poole Port
The purpose of this role is to manage all aspects of Port Operations in accordance with Company policies and Port and Customer Service requirements.
Some of the Key Responsibilities for this role include:
• To ensure best working practice, processes and procedures are followed, paying particular attention to company health and safety regulations
• To ensure the prompt completion of accident/incident forms and/or investigations as required
• To approve and ensure the prompt distribution of the UK Customer Service Crew rosters
• To strive for customer excellence to ensure customers receive a fun and stress-free experience
• To oversee the F&B initiative at the port, ensuring compliance with Food Hygiene policies at all times
• To oversee the Contact Centre operation, along with Condor Breaks bookings and processes in line with the company requirements.
The successful candidate will have previous experience in a management role, with good people management and leadership skills. They will be a strong team player with excellent verbal and written communication skills. The successful candidate must also hold a full UK driving licence.Job Type: Full Time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 31/10/2021
Apply Now -
Shipping Clerk
We have an opportunity for a Shipping Clerk to join the Freight team on a permanent basis, in our busy Portsmouth Port.
Location: Portsmouth Port
Some of the Key Responsibilities for this role include:
• To ensure all clients have presented the correct import or export Customs documentation to complete a declaration
• To deal with all customer enquiries by phone, email and face to face
• To take and complete freight reservations
• To receive payment for VAT and other Customs charges
• To at all times represent Condor to our clients, and the general public in accordance with the company standards, regulations and requirements
• To provide a high level of customer service in accordance with Condor standards and regulations
The successful candidates will have experience of working to Health and Safety guidelines, and a working knowledge of export and/or import regulations, procedures and customs processes would be advantageous. They will ideally hold an appropriate qualification in industry or import/export, and ideally have international trade experience.
This position involves working shifts and weekends worked on a rota basis. The hours of operation normally cover from 0600 hrs to 2200 hrs.Job Type: Full time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 31/10/2021
Apply Now -
Cabin Crew
We are recruiting for a number of Cabin Crew in our onboard Cabin team for our High Speed Crafts, on a permanent basis.
Location: High Speed Crafts
The purpose of this role is to ensure that our passengers are kept safe at all times, including in an emergency. Other responsibilities include welcoming and assisting passengers, ensuring that the ship is kept clean and tidy at all times and serving passengers in the onboard shop, café, bars and Club Class Lounge.
The ideal candidate will have excellent communication skills and will be able to work effectively under pressure as part of a fun and energising team. You will need to be able to manage your time effectively and have a flexible and adaptable approach. Experience in a customer facing role is essential, and experience within the retail or food & beverage industry would be beneficial.
The intended location for this role is onboard our High Speed Crafts although you may be required to work onboard other vessels if needed.
Job Type: Full Time, Permanent
If you match our criteria, then we'd love to hear from you! Just click "apply now" to upload your CV.
Closing date for applications is: 02/11/2021
Apply Now
Working with us
There are many different career opportunities across our 5 locations – Jersey, Guernsey, Poole, Portsmouth and St Malo, and of course on board our ships.
Whether you’re interested in the latest digital marketing techniques, fmcg retail, sales, engineering or accounting (and much more), you’ll find something that suits you.
As new career opportunities arise we update this website, so keep checking in!
If you have any questions about career opportunities at Condor Ferries, please email us at jobs@condorferries.co.uk and a member of our People and Culture Team will be in contact.
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