Contact Centre

Before calling us, you might find the information you are looking for in our FAQs or using our Site Map. If you still can't find what you are looking for, please feel free to give us a call.

Sailing Updates

Check online for the latest sailing updates.

Alternatively you can call the appropriate hotline number:

UK: 01202 207216
Jersey: 01534 872240
Guernsey: 12023 (local calls only)
St. Malo: (0) 825 165 463


Before calling, it's easy to get a quote and book online! Alternatively, please call our reservations team on 0345 609 1024 to confirm or amend your booking.

If you have a general question, please read our FAQs. If this doesn't answer your query, please email:

Customer Relations

Please send your comments in writing to:

Condor Ferries Ltd
Customer Relations Dept
Condor House
New Harbour Road South
BH15 4AJ

Or email

Ferry Terminal Telephone numbers

  • UK Ports: 01202 207215
  • Guernsey Port: 01481 729666
  • Jersey Port: 01534 601000
  • St Malo Port: +33 (0) 2 99 40 78 10 or +33 (0) 8 25 13 51 35

Head Office

Condor Ltd
New Jetty Offices, White Rock, St Peter Port, Guernsey GY1 2LL

Condor Ferries Ltd
(UK agent of Condor Limited), Condor House, New Harbour Rd South, Hamworthy, Poole, BH15 4AJ

Need to claim compensation?

Unsure if you're entitled to claim compensation? Read our Customer Charter to find out more.

Please note that if you booked your tickets through a holiday provider, you should make your request directly to them.

Condor Freight

Condor Freight
New Jetty Offices, White Rock, St Peter Port, Guernsey, GY1 3AF

Tel: 01481 728620

Fax: 01481 714099



Sign it!

If you are Hard of Hearing or Profoundly Deaf and you would like assistance in contacting Condor Ferries to make a booking or for general enquiries please email Sign it! and we will be glad to assist you.

Sign It


Write to us

Paul Luxon - CEO
Address : Condor Ferries Ltd, New Jetty, White Rock, St. Peter Port, Guernsey, GY1 3AF.

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