Taking your Caravan

Taking your CaravanTravelling to the UK, Channel Islands or France with your caravan can at times be difficult. The following page will give you helpful advice and information to help you plan your ferry trip with your caravan or trailer.

Before you Travel

In order to be able to make your journey with Condor Ferries as easy as possible you must inform us at the time of booking the exact dimensions of your vehicle (including the tow bar) ready before you make your booking as we need to know the exact dimensions (length/height) of your vehicle - rates are calculated according to size. Caravans/motorhomes must not exceed a maximum weight of 3.5 tonnes when fully laden. It should be noted that on fast ferries, the carriage of towed caravans is restricted to three per sailing. You can contact us by calling 0845 609 1024.

Taking your Caravan to Jersey

Condor Ferries cannot book your caravan travel direct to Jersey as an entry permit is required. Please make your reservations through the campsite and they will supply you with an entry permit.

Taking your Caravan to Guernsey

At present, caravans travelling from the UK or Europe are not allowed in Guernsey. From March 2011, motorhomes owners will be able to travel to Guernsey. Condor Ferries cannot book the motorhome travel direct to Guernsey as an entry permit is required. Please make your reservation through the Vaugrat Campsite or Fauxquet Valley Campsite and they will supply you with an entry permit.

Taking your Caravan to France

At present, caravans and motorhomes are not permitted on our fast ferry connecting services from the UK to St Malo and vice versa. Caravans and motorhomes are permitted on the conventional ferry service from Portsmouth to Cherbourg, subject to weight and size restrictions.

Checking in with a Caravan

Please ensure that you check in no later than 60 minutes before your departure time. On arrival at the vehicle check in booth, please show your booking confirmation, and if travelling to France your passport. You will then be given you boarding cards and a car sticker showing your arrival destination. The sticker should be placed on your windscreen, and your boarding tickets kept ready to show when you embark.

In some circumstances our staff may ask you to use the weighbridge to confirm that you are within our ramp limits of 3.5 tonnes gross laden weight.

A member or our check in staff will assign you to your car lane which will be dependent on the length and size of your vehicle.

Embarkation

When your time comes to embark, you will be brought forward and asked for your boarding cards. The stubs will be torn off and the cards returned to you. Your boarding cards should be kept with you at all times. You will need to show them if asked to do so, and if you wish to make a purchase in the onboard Duty Free shop.

You may notice vehicles that checked in after you are loaded onto the ferry before you. This is because many of our services stop at more than one port, so it is important that vehicles are loaded in a certain sequence. This will ensure disembarkation at each destination port is carried out easily and efficiently.

Disembarking with a Caravan

When you return to the car deck on busy sailings you may find that other vehicles have been parked close to your car. If you are unable to access your vehicle safely you may be required to wait for other vehicles nearby to move away before getting back in to the vehicle.

Please take care when moving around the car deck.

Passports

passportsIf you are travelling between the UK and the Channel Islands, then your passport is not needed. But don't forget you'll need a valid passport for travel to and from France.

Passengers travelling to and from St. Malo must ensure that their passport(s) is available for inspection and the correct and valid documentation is being carried. Visas are required by some non EEC nationals.