Jobs with Condor Ferries

At Condor Ferries we believe that our people are our greatest asset and it is our commitment to deliver superior standards of service. From Accounting to Marketing, Engineering to Sales, there’s an opportunity for everyone with Condor Ferries. Join us and begin the #GoodTimes.

We update this page as and when any positions become available. If you have any questions about career opportunities at Condor Ferries or you would like to send us your CV, please email us at jobs@condorferries.co.uk and a member of our Human Resources Team will come back to you as soon as possible.

Please note there are no other email addresses associated with job applications for Condor Ferries.

Condor Ferries is an equal opportunities employer with a keen focus on Diversity and Inclusion. We believe our staff, and indeed our customers, should be respected for their individuality and be comfortable to enjoy their experience with the Company, whether it be through working or travelling with us. We encourage and support this focus through our internal policy and raising awareness amongst our staff through the appropriate training. Please see our Equal Opportunities Policy

Passenger Services Agent

Location: Poole

 

We are looking for an enthusiastic and committed Passenger Services Agent to join our friendly team at Poole Port on a Part Time basis.

Our business is built around offering our customers a memorable experience when travelling with us and it all starts with our Passenger Services Agents. This role involves assisting passengers at check in, answering enquiries and making new bookings both over the counter and telephone. On top of that, a huge responsibility of the role is about ensuring the Port is safe and the correct procedures are followed in an emergency.

Offering great customer service is at the heart of our business, so the ideal candidate will thrive in ensuring our customers have a high-quality experience when travelling with us. We are looking for someone with great interpersonal and communication skills, who is able to empathise with customers who may have had a disrupted journey. You will also need to be familiar with following Health and Safety regulations as well as procedures for cash and till handling.

Main Responsibilities

  • Ensure best working practice, processes and procedures are followed, paying particular attention to company health and safety regulations
  • Ensure correct COSHH and safe working practices are adhered to
  • Liaise with the duty Passenger Services Manager on a daily basis and highlight any H&S issues
  • Be fully aware of port and terminal emergency procedures
  • Provide a high level of customer service in accordance with Condor Ferries standards.
  • Assist in the checking-in of both vehicles and foot passengers and the marshalling of vehicles.
  • Assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger, freight and vessel movements
  • Undertake the efficient over the counter bookings and enquiries
  • Provide the smooth and efficient processing of all basic reservations promoting all company products and services
  • Assist in achieving targets and standards as set down by the Ports and Operations Management team
  • Be competent in cash and till handling procedures
  • Receive payment for the carriage of freight, goods, passengers and their vehicles ensuring that all payments are reconciled accurately.
  • Assist the Contact Centre when required

 

The ships leave Poole dependant on the tides, which means that there are early shifts on a regular basis and you will be required to work weekends and bank holidays on a rota basis.

In return, we can offer a competitive hourly rate, a generous pension scheme and concessionary travel on our ships.

This is a fixed term contract until 31st October 2017. 

Email applications may be sent to: jobs@condorferries.co.uk

Closing date for applications is: 12/06/2017

Quay Marshall

Location: Portsmouth

We are looking for a friendly and enthusiastic Quay Marshal as part of our Freight Team at Portsmouth Port. This role involves management of the vehicles for departures and arrivals into the Port, escorting customers to and from the terminal building, carrying out location checks and marshalling traffic on and off the ships.

Offering great customer service is at the heart of our business, so the ideal candidate will have experience in a customer facing role. It’s also important that you like working in the outdoors, as you will be required to work outside in all weather conditions. A full UK driving licence is essential.

Main Responsibilities

  • To inspect trailers on condition and record temperatures
  • To receive in unaccompanied cars and inspect condition
  • To deal with the collection of unaccompanied cars
  • Carry out trailer location checks
  • Collect/deliver customers from/to the Terminal Building
  • Receive in stores deliveries
  • Marshal traffic on/off the vessels.

This position involves working shifts and weekends worked on a rota basis. The hours of operation cover from 6am to 10pm.

In return you can expect a salary of £15,600 per annum, a pension and concessionary travel on our ships.

Email applications may be sent to: jobs@condorferries.co.uk

Closing date for applications is: 06/06/2017

Electrical Support Engineer

Location: Seagoing

We are seeking a full time Electrical Support Engineer to maintain our High speed and Conventional vessels. The position will require the individual to cover sickness, leave and training across fleet for the Electrical Team. When working on a vessel you will be managed by the Ships Chief Engineer, with your direct line manager being the Systems Engineer.

Key Responsibilities include:

  • The organisation, planning and implementation of all Electrical and Electronic repairs and maintenance onboard our fleet. Successful candidates will be required to work on:
  1. Vessel steering systems (Wartzilla), fault finding and calibrating.
  2. Generator control and power management and synchronisation.
  3. Fire Detection Systems.
  4. Audio Visual equipment and PA systems.
  5. Engine monitoring and control systems.
  6. Navigational and Radio equipment.
  • Providing technical support and advice to the Chief Engineer and Ship Manager and ensuring compliance with all marine regulations and legislation.

Who we're looking for:

Working onboard, the successful candidate must have great electrical and electronic knowledge, and preferably have a Marine Engineering background. Experience of 415V power generation and distribution, 3 phase motors and starters will be an advantage.

This will be a challenging role, so we are looking for a determined, self-motivated, confident and conscientious individual who can communicate at all levels.

A full job description and remuneration details are available upon request.

To apply, please forward your CV and covering letter.

Email applications may be sent to: jobs@condorferries.co.uk

Closing date for applications is: 26/06/2017

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