Sailing Updates

We'll keep you informed

If you're travelling with us, make sure your sailing is on time.
We update this page regularly, so make sure to check before
you set off to catch your ferry.

You can also call our sailing update hotlines:
UK: 01202 207216 | JY 01534 872240 | GU: 12023

See where our ships are Live Vessel Positions

For up to date news visit our Latest News page

Sunday 20 July 2014

Advice for passengers rebooking

We’re very sorry that your sailing has been disrupted as a result of the problems with our Clipper service. This information sheet tells you how we’ll help to rearrange your travel.

 

Our customer service team are working through bookings in date order and will be in touch with you very soon.

 

Please click here for more details



Updated At: 23/07/2014 13:23:43

Commodore Clipper

Monday 21 July 2014

Update

Following the incident on 14 July when Commodore Clipper made contact with the sea bottom en-route to Guernsey we are able to outline plans below to support guests and freight customers in the coming weeks.

 

Commodore Clipper requires complex repairs which are being carried out in dry dock in Falmouth and she is now expected to be out of service until 26 August 2014.  Until then, passengers due to travel on Clipper will transfer onto fast ferries or suitable alternative services.

  

We have added three extra sailings over the period from Weymouth to provide extra capacity for passengers; this is in addition to the 14 weekly sailings which operate during the summer holidays.  As a result, there is sufficient capacity to accommodate all guests who were booked to travel on Commodore Clipper.  Those guests with large vehicles like motorhomes or trailing caravans or boats will also be accommodated and contacted by specialist teams.

 

Condor Ferries is completely committed to keeping our Islands connected and we are working around the clock both to minimize disruption for our customers and to put in place the most robust contingency arrangements as our top priority.



Updated At: 21/07/2014 13:54:10

Condor Express

Saturday 23 August 2014

Service Delay

Condor Express is currently 20 minutes behind schedule.

ETA into Jersey 14:50.

All guests are still requested to check-in as normal.



Updated At: 23/08/2014 14:11:59

Condor Express

Saturday 23 August 2014

Service Delay

Condor Express is currently 20 minutes behind schedule.

ETA into Jersey 14:50.

All guests are still requested to check-in as normal.



Updated At: 23/08/2014 14:12:00