PLAN YOUR TRIP
If you need to cancel your booking
Applicable if you were due to travel on a service which has been suspended due to COVID-19.
To cancel your booking, please fill out the online voucher form below.
When we receive your form, we will cancel your booking at no charge and email you with a travel voucher to the value of your booking. We will begin processing your voucher form as soon as you have submitted it. You won’t receive a confirmation message but please be assured that we will have your application and will be processing it. We are experiencing extremely high demand so please allow up to seven days to receive your voucher.
IMPORTANT: Please do not cancel your booking in ‘My Account’ yourself - we will do this on your behalf.
Future Travel Voucher Application
This voucher can be used as part of payment towards a future booking. The voucher is valid for 18 months. Please fill out this form to receive your voucher.
All items marked with an asterisk (*) must be completed.
Please note, as with any standard email, any emails containing your personal data sent to or from Condor Ferries will travel in a non-encrypted format.
Sign up to be the first to hear about our latest news, offers and inspiring things to do at one of our lovely destinations.
Copyright © Condor Ferries ltd 2020. All rights reserved.