Travelling within 2 working days without telling us your needs
We understand that sometimes our passengers may need assistance at short notice and will always do our best to provide adequate support and facilities.
If you haven’t previously notified us, we recommend:
Call our reservations team on 0345 609 1024, or your departure port, and advise them of your needs
Arrive at the port at least 90 minutes before departure and advise check-in team
If your allocated seating isn’t suitable, go to the information desk on board - they may be able to help