Condor Ferries



Package holidays are currently available for Channel Island destinations only

Your return date must be after your departure date.

4 - 15
0 - 3

Maximum of 9 passengers allowed on the outward.

Please select at least one adult to travel.

Have you correctly declared your vehicle height? Find out more here.
Max Length 5m
Max length of car + towed vehicle 10m
Max length of motorhome 7m. For lengths over 7m please call 0345 609 1024 to book.

If you are travelling on business or in a commercial vehicle please click here for Condor Ferries Freight.

Please note that any person or vehicle travelling for business or commercial venture, carrying commercial goods/samples will need to book via our freight teams and do not qualify for leisure fares. In addition, if the vehicle being taken is designed for the carriage of commercial goods it shall be reserved as freight regardless of its dimensions. For more information please call the Commercial team on 01481 728620 .

Passenger Services Agent

Location: Guernsey

The purpose of this role is to deliver the highest level of customer service skills at all times and to ensure a positive customer experience for our passengers.

Some of the Key Responsibilities for this role include:

  • To assist with checking-in, marshalling, loading/unloading and collection of passengers and vehicles to and from all company vessels
  • To assist in the preparation and completion of all paperwork and administrative procedures relating to all vehicle, passenger and vessel movements
  • To assist in achieving targets and standards as set down by the Ports and Operations Management team
  • To be competent in cash and till handling procedures
  • To undertake the efficient and courteous answering of incoming contacts over the counter or in our Contact Centre

The successful candidate will have previous customer service experience, including excellent communication skills – both verbal and written. They will be a strong team player and have relevant computer skills.

The intended location for this role is Guernsey.   

To work in Guernsey, applicants must hold a Permit or Certificate issued by the Population Management Office.

Based at another of our locations? Don’t worry. In line with our TRUE Values, internal vacancies are truly open to Everyone regardless of location or place of residency. So, if this role interests you, please contact us to discuss your circumstances. We can explore the options and we may be able to offer some additional support to make this possible.

If you would like to apply, please forward your CV and covering letter in the first instance to:

A full Job Description and remuneration details are available upon request.

Joining our team, you will benefit from:

  • Full training
  • Immediate concessionary travel to any of our locations and with selected other travel companies 
  • Discounts on duty free shop onboard
  • Full uniform provided

Recruitment for this position will remain open until the 30th September 2022 and we will review CV’s as we receive them, and interview as soon as we have an application that looks like a good match.

Closing date for applications is:

9/30/2022 12:00:00 AM

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