Condor Ferries | Customer Charter


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Your return date must be after your departure date.

Please select a travel type

Maximum of 9 passengers allowed on the outward.

Please select at least one adult to travel.

Max Length 5m
Max length of car + towed vehicle 10m
Max length of motorhome 7m
Looking for Commercial Vehicles, Vans & Goods? + -

The fares quoted online are valid only for standard vehicles or camping/luggage trailers used for leisure travel reasons and so do not apply to exceptional vehicles, including but not limited to, panel sided vehicles, trailers (other than those listed on our Taking your trailer page) and any other vehicles designed for the carriage of goods, regardless of whether you are booking for commercial or leisure reasons.

You must obtain a permit for a Motorhome or Caravan prior to your arrival in Jersey. More info>

Where to?
Depart Date
Return Date

Maximum of 6 passengers allowed on the outward.

Please select at least one adult to travel.

Please wait while we find the best fares for you...

Condor FerriesVision, Mission and Values

Culture is hugely important to us as Condor. That’s why we have a dedicated People & Culture team and our mission is to create a great People Experience!

Our culture is what makes Condor unique and our Mission, Vision & Values support this.


Condor Ferries will safely and compliantly operate reliable and sustainable Channel Island ferry services which are respected and valued by our customers and communities


Using our TRUE values, every Condor colleague will deliver great customer service every day in every way


Truthful, Reliable, Understanding, Everyone

Mission & Vision Statement

Condor Ferries aims to be valued as the Channel Islands’ ferry company by safely operating reliable and sustainable services, and giving customers a great experience every time

  • the core of our service
  • how people feel about us
  • how we do things
  • Who we want to impact


Making our VALUES relevant


- With our customers
- With our colleagues
- “Tell the truth and tell it early”
- A reliable service for our customers “you can count on Condor”
- A reliable colleague “you can count on me”
- I understand my role and responsibilities
- We build understanding of the company amongst our stakeholders about what it means to be ‘sustainable’
- Our customers understand how we work and what to expect of our service
- Everyone delivering great customer service every day
- Every customer matters
- Every colleague matters
- Everyone makes a difference