OnboardServices Manager

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Onboard Services Manager


We have an exciting opportunity for an On-Board Services Manager to join the Marine Operations team on a full time, permanent basis.

The purpose of this role is to ensure effective, safe and efficient operational delivery of all OBS activities in line with the Commercial strategy, support the maximisation of onboard spend in Duty Free retails and F&B outlets and to ensure OBS operations are generated to exceptional standards and are delivered consistently across all Company vessels. 

Some of the Key Responsibilities for this role include:

  • To ensure safety is always the highest priority, and all OBS activities are risk assessed and conducted within identified parameters
  • To maintain high standards of retail merchandising and presentation for duty free retail to F&B
  • To deliver agreed service standards for upgraded seating areas and ensure company policies are implemented.
  • To manage and audit the on-board teams and vessel support teams including performance reviews, day to day enquiries, support, delegation of tasks, overseeing activities on board, development of managers and supervisors on board.

The successful candidate will have experience in managing teams across different locations, and working within different business areas, as well as having a keen commercial consideration and understanding. They will have experience within fast-paced retail delivery and have knowledge of retail products and activities. They will ideally be educated to degree standard or hold equivalent experience, ideally with a recognised qualification in Management, and experience within a marine environment.

This role requires frequent travel on board our Company vessels, and nights away from home.

The intended location for this role will be based both at Condor House, Poole and on board our Company vessels.

Based at another of our locations? Don’t worry. In line with our TRUE Values, internal vacancies are truly open to Everyone regardless of location or place of residency. So, if this role interests you, please contact us to discuss your circumstances. We can explore the options and we may be able to offer some additional support to make this possible.

A full Job Description and remuneration details are available upon request.

Closing date for applications is:

3/1/2018 12:00:00 AM

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