Before you leave for the port, please ensure you have printed your e-boarding card which will have been emailed to you. If you do not have this, then please arrive with your booking reference number which will have been detailed on your confirmation Email. Please leave plenty of time to collect your e-boarding card and get onboard the ship. Please ensure all baggage is correctly labelled with your destination (labels are available at the port).
Before you leave the house, please check if you will need your passport or any other form of identification. You will not need your passport when travelling between the UK and Channel Islands or Inter Island, but you will need a valid passport or National Identity Card when travelling to or from France.
If you are travelling to or from France, we ask that you complete your advance passenger information (API) at least 24 Hrs before your travel. You can complete this here. If you have not supplied this information before you travel, we’re sorry but you won’t be able to travel.