Making sure you book the right vehicle size
When you book your travel, please make sure you select the correct vehicle type and size. We have to plan our loading very carefully, and if you haven’t given us the correct details we may not be able to let you travel on the day.
Checking-in with a car
Check in opens 2 hours before you are due to sail and closes promptly, 60 minutes before departure, so make sure you get to the port in plenty of time. We recommend you plan your journey carefully in advance, and also keep an eye on our sailing updates too, for any changes in departure times.
When you arrive at the Port, just follow the signs to Condor Ferries Car Check-in, making sure you have your booking reference number at the ready. If you’re travelling to France don’t forget to have your passports handy too.
Driving onto the Ferry
You’ll be guided onto the ship by our experienced crew, and because our ships stop at more than one port, cars have to be loaded in a specific order. So please be patient, as it’s not necessarily first come first served. Once you have driven onto the ship and into your parking space, please apply your handbrake, and switch off your car alarm.
Some of our passengers travel with pets, and it’s important not to distress them in transit. More information on travelling with pets can be found here.
When you leave the vehicle deck make sure you have everything you need with you for the crossing, including your boarding pass, (which you’ll need if you plan to buy anything from our onboard duty free shop), and follow the signs to the main cabin.
There you can enjoy a wide variety of hot food and snacks, a drink in one of our bars, and also make massive savings on your favourite brands, in our onboard duty-free shop!
Travelling with a car after Brexit
Please note: Both Jersey and Guernsey have now jointly clarified requirements for the free movement of cars from the islands to France, Environment & Infrastructure Department has been leading on these matters, and have confirmed that MOT's will have to be implemented in the CI's for the first time for cars to be accepted at St. Malo, also progressing one or two other compliances with EU requirements should there be a 'no deal'.
If you travel in a vehicle with different dimensions to those on your booking form, you will be liable to an excess charge at the port of departure, and may be refused travel.