Booking the correct vehicle
So that Condor Ferries can make your journey as safe, punctual and comfortable as possible, it is important that you give us accurate information about the size of your vehicle when you book.
In addition, the fare for your journey will vary depending on the size (length and height), cargo and type of your vehicle. The correct height of the vehicle is also required as vehicles over 1.85m (inclusive of items placed on the roof) cannot be accommodated in all parking areas onboard. Please note the maximum laden vehicle weight is 3.5 tonnes (equivalent to 2 tonnes axle weight) for our Fast Ferry services. Any vehicle exceeding this will be refused boarding.
If you travel in a vehicle with different dimensions to those on your booking form, you will be liable to an excess charge at the port of departure, and may be refused carriage.
Vehicle Dimensions
Height
It is essential to declare the correct height of your vehicle as vehicles over 1.85m (inclusive of items placed on the roof) cannot be accommodated in all parking areas onboard.
Length
Condor Ferries standard car length accommodates vehicles up to 5m in length (not including trailers or rear racks which must be booked as extras.) If the length of your car is over 5m, please call our reservations team on 0845 609 1024 to make your bookingIt is important that you book your SUV or MPV using the right category and reflecting the roof height in your choice, failure to do so will result in you being liable to an excess charge at the port of departure, and you may be refused carriage.
If you wish to book a vehicle plus trailer including caravans, boat and car trailers , motorhomes or any vehicle with a trailer where the combined length of the vehicle from the bonnet to the end of the trailer exceeds 6.5m long you should contact 0845 609 1024 to make your booking.
Rear Rack
Condor Ferries charges a small supplement for rear bicycle racks, which must be declared at time of booking. Bicycles stacked on the roof of vehicles/trailers are not currently charged for, but must be declared as part of the overall height of the vehicle or vehicle trailer.
Caravans, Motorhomes, trailers over 1.75m in length
As we need to know the total length of your vehicle, the height and weight, and because space on our Fast Ferries is restricted to three towed caravans per sailing please call our reservations team on 0845 609 1024 to make a booking. For more information on travelling in a motorhome or with a towed caravan or trailer please visit the Plan Your Trip section.
For comprehensive details on vehicle definitions and dimensions please visit plan your trip..
Trailers
It is possible to book two types of towed trailers online: Baggage Trailer and Camping Trailers. At the time of booking the exact dimensions of the towed trailer is required as rates are calculated according to size. The maximum dimensions for trailers on the fast ferry are as follows:
- Baggage trailer up to 1.85 in length and up to 1.75m high
- Camping trailer up to 4m in length and up to 1.75m high (cannot be booked online)
For all other kinds of trailers including boat, horse, or car trailers or if you are unsure which category your trailer falls into, please contact our reservations team on 0845 609 1024.
Commercial Vehicles, Vans & Goods
The fares quoted online are valid only for vehicles or trailers used for non-commercial purposes and so do not apply to panel sided vehicles, trailers (other than camping/luggage trailers) and any other vehicles designed for the carriage of goods (including household effects) which are charged at freight rates.
Passengers travelling with commercial goods carried in private vehicles or personal baggage with household effects requiring documentation and presentation to Customs and Excise will be charged as freight also.
For further details regarding commercial vehicles and goods enquiries please use the following information:
Conventional Ferry Freight Bookings and New Customers
Tel: 01481 728620 Fax: 01481 728521 or email len.lepage@condorferries.co.uk
Fast Ferry Freight Booking
Tel: 0845 609 1037 Fax: 01305 760776 or email nicholas.mowlem@condorferries.co.uk