Travelling with Children
Condor Ferries works hard to meet the needs of all our passengers including those travelling with families. Holidaying with children can at times be stressful, but with Condor Ferries we are here to make things as relaxing as possible.
Passengers who are more than 28 weeks pregnant at the time of their travel (out or back) will not be accepted for travel without a doctor’s certificate stating they are fit to travel. Condor Ferries will not accept passengers for carriage who are more than 34 weeks pregnant. Our policy in regard to pregnant passengers is regulated by marine law and in particular the High Speed Code. Travel by sea in adverse weather conditions can be stressful and unpleasant
Most of our ferries have had lifts fitted which are reserved for the use of passengers with wheelchairs, pushchairs or reduced mobility. On each of the fast ferries there is a small lift from the car deck to the recommended passenger seating areas, and on the Commodore Clipper there is a lift which allows access to all passenger areas of the ship. In the event of a lift breaking down, stair climbing devices may be used to move passengers who use wheelchairs from the car decks to the passenger cabin.
- Rated lift capacity – 450KG
- Width of door – both lifts 0.9m
- Rated number of people – 5 & 7
- Rated lift capacity – 1000KG
- Width of door – 1.05m
- Rated number of people – 13
On Board Condor Ferries
Choosing the Right Seat
Passengers travelling with children should consider upgrading to Ocean Plus where they can take advantage of the Horizon Lounge and the ability for you to sit together with a table. Passengers may also upgrade to sit in Ocean Club, which are also accessible should they wish to pay the additional charge. All passengers including infants and babies will be charged the supplement for upgraded seats.
Passengers travelling with children should request seating on the Lower Tier for convenient access to the onboard facilities. Passengers may also upgrade to sit in our Club Class seat area, which are also accessible should they wish to pay the additional charge. All passengers including infants and babies will be charged the supplement for upgraded seats.
If you wish to change the seats (subject to availability) that you have been allocated or to confirm you are in the right seating area please contact our reservations team for help and advice (please call 0345 609 1024). There is no charge for this service.
Most seats are accessible by passengers travelling with families including the reclining seat lounges, which include some seating with flexible armrests. In addition, there are 4 berth cabins which are suitable for families. We can also provide a cot suitable for babies and infants for use in your cabin, subject to availability. You can book cabins and cots on line, by phone or in person at our port offices.
Onboard children can enjoy our viewing deck where they can watch the ferry pull away and make its onward journey. Please ensure children are accompanied whilst on the viewing deck. There is also a soft seated children's area to keep them entertained throughout the journey where they can watch films and dress up in our uniforms. Board games are available to hire onboard and kids activity packs with Golden Tickets for a chance to meet the Captain are available to purchase onboard.
Duty Free Shop
Keeping the family amused on your journey and throughout your holiday could not be easier. There are a great selection of very special offers available from our onboard Duty Free shop. From toys and games to nifty travel gadgets, there’s plenty to help you and your family enjoy a stress-free start to your holiday.
You’ll find everything from old favourites such as top trumps, magnetic hangman, a selection of Nintendo DS Games and accessories, colouring and activity sets and several crayola products. To view a selection or products that may be available onboard please visit our Duty Free section.
Assistance during your Journey
Passengers who require assistance during their journey, should contact a member of Condor Ferries cabin crew. On the fast ferries, Condor Liberation, and Condor Rapide, and there are baby changing facilities located on the port side of the ship just behind the Cafe. On the conventional ferry Commodore Clipper there are baby changing facilities located at the aft end of the passenger cabin area, on deck 8, port side. The port side is the left-hand side of the ship when you are facing direction of travel. If you have disabled children or children with reduced mobility, please visit our Facilities for People who are Disabled or have Reduced Mobility page.
Condor Ferries do not accept unaccompanied minors under the age of 16 years for travel on any of its services. Persons aged 16 or 17 may travel unaccompanied on the basis that their parent or guardian is aware that there are no specific services provided and that their parent / guardian deems the minor capable of independent travel. French residents seeking travel will require written approval as required under French Law. A 16 – 18 year old may accompany up to two others below the age of 16, on the same basis and at the absolute discretion of Condor Ferries as to the safety of same. No persons under the age of 18 will be accepted for travel on overnight services such as those provided on Commodore Clipper unless accompanied by an adult 18 and over. Groups of 16 & 17 year olds will not be accepted without an accompanying adult (10 or more people).