30 September 2015 15:22 - UK Press Release

Condor Ferries wins Poole Tourism Award

Condor Ferries wins at Poole Tourism Awards Condor Ferries was awarded the prestigious ‘Development of the Year’ accolade at this year’s Sibbett Gregory Poole Tourism Awards.

The awards, sponsored by local commercial property agents, surveyors and town planners, Sibbett Gregory, recognise innovation, dedication and passion in Poole’s tourism industry.

Condor Ferries was presented with the ‘Development of the Year’ award at a prestigious ceremony held at the Harbour Heights Hotel in Poole. The award was decided by an independent judging panel made up of representatives from the Poole Tourism Management Board, Sibbett Gregory, the National Coastal Academy, the Borough of Poole, Poole Chamber of Commerce and Poole Tourism. The award recognises Condor Ferries’ contribution to the tourism industry in Poole.

Alicia Andrews, Executive Director – Commercial at Condor Ferries said: “We are delighted to be a winner in the Poole Tourism Awards. As the only ferry operator serving the Channel Islands from the UK, we recognise the important role our base in Poole plays in maintaining a vital link with the Islands and its impact on tourism, both in the Channel Islands and here in Poole. We are pleased that our service is benefiting the tourism trade in Poole. Since Condor Liberation began operations from Poole in March she has successfully transported more than 200,000 passengers through Poole – an increase of more than 80% on 2014.

“We would like to congratulate the other award winners and nominees for the work they do, providing jobs and high-quality services and facilities for local people and the many visitors to Poole and the surrounding areas. Their dedication and investment make Poole an attractive destination for visitors and tourists.”

Jonathan Sibbett, Director at Sibbett Gregory, added: “The purpose of Poole’s Tourism Awards, and in particular Development of the Year, is to recognise those that have a significant impact beyond their own business, on Tourism and the reputation of the town. Condor’s decision to invest in the Liberation and decision to move their base to Poole has stimulated the local economy and provided a major positive influence on tourism in the area. This award is a chance to acknowledge their investment and confidence in Poole which is benefiting so many other businesses.”

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20 September 2015 13:45 - Channel Islands Press Release

Media Statement 20 September

Overnight repair work by our engineers and contractors has been successfully completed and Condor Liberation is on her way to the Channel Islands.


During check in at Poole this morning, our port teams discovered that due to a systems error the sailing had been over booked on the Poole to Jersey leg.  All other legs were unaffected by the error. This meant that passengers on approximately 70 bookings were not able to travel outbound from Poole this morning.


Unfortunately Liberation’s departure was delayed because a small number of passengers prevented other passengers from boarding the ship.  Because of tidal restrictions in Jersey, the Master had to make the difficulty decision to sail before she was fully loaded. He is now trying to make up as much time as possible in order to maintain today’s schedule.  A further 69 vehicles (55 bound for Jersey and 14 bound for Guernsey) and their passengers were unable to travel as a result of the disruption caused by passengers.


Everyone still wishing to travel has now been provided with accommodation in Poole tonight at Condor’s expense and rebooked onto one of tomorrow’s two sailings.


 Capt Fran Collins – Executive Director Operations said:


“Whilst we understand and share customers’ enormous frustration at the situation, it was disappointing that some of them took action in this way, thereby causing further inconvenience and delay.  We are very grateful to Dorset Police for their help.  We will obviously be thoroughly investigating how the error occurred to ensure it is not repeated in future.”

01 September 2015 09:00 - UK Press Release

Condor Ferries appoints new Revenue Manager

Condor Ferries is pleased to announce the appointment of Dimpee Kalita-Smith as Revenue Manager within the sales and marketing team.


Dimpee will be based at Condor Ferries’ Poole headquarters and will be responsible for revenue management across all routes and passenger segments.


Dimpee has significant experience in the leisure and hospitality sectors, having worked with major global brands across two continents, including Intercontinental Hotel Group, Radisson Blue, Sheraton Hotels & Resorts and De Vere Group, where she was responsible for driving revenue and sales growth. Dimpee will be reporting in to Alicia Andrews, Executive Director – Commercial at Condor Ferries and will be working closely with the sales and marketing teams to maximise revenues.


Dimpee replaces outgoing Revenue Manager, Nick Daley who has left the company to move to Canada.


Commenting on her new appointment, Dimpee said: “I am delighted to be joining Condor Ferries as Revenue Manager. The company has recently undergone a major rebrand and has revealed a fresh new look, in line with the launch of its new state-of-the-art ship, Condor Liberation. These are exciting times at Condor and I am delighted to be a part of it, working with a great team.”


Condor Ferries has also promoted Justin Amey to the role of Head of Marketing for the Commercial team. Justin has been with Condor Ferries since 2007 and will be responsible for strategic planning, implementation and marketing across the passenger ticket business and onboard services across all routes. Justin will also oversee brand, signage and onboard activity across the Condor fleet.


Alicia Andrews, Executive Director – Commercial at Condor Ferries added: “We are pleased to welcome Dimpee to the sales and marketing team at Condor Ferries. Dimpee brings a wealth of experience in revenue management and will be a significant boost to the team.


I would also like to congratulate Justin on his promotion to Head of Marketing. Justin has been instrumental in the recent rebrand of Condor Ferries and the launch of our new ship, Condor Liberation. We have celebrated a number of significant milestones over the last year – our 50th anniversary, a new ten year licence to serve the Channel Islands to UK route as well as the introduction of our new ship and we are looking forward to good times ahead.”

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