News

26 June 2015 12:38 - Press Release

Natwest Island Games competitors set sail with Condor Ferries

Over 200 athletes and their coaching teams are on their way to the 30th Natwest Island Games, taking place from 27 June to 3 July on Jersey, with Condor Ferries. Teams from the Isle of Wight and Ynys Mon gathered at Poole Port this morning (Friday 26th June), before departing on Condor Liberation for the Channel Islands.

Condor Ferries own staff member, Helen Day, who will be competing in the athletics, along with representatives from Condor Ferries and the Poole Harbour Commission. The sports men and women from islands including the Isle of Wight, Ynys Mon (Anglesey) and St. Helena are travelling to Jersey thanks to discounted travel being provided by Condor Ferries, a sponsor of the Natwest Island Games.

The biennial games, organised by the International Island Games Association, will see some 3,000 athletes from 24 islands converge on Jersey to compete across 14 different sports.

The Games, which commence on Saturday 27 June with an Opening Ceremony, provide a once-in-a-lifetime opportunity for young sports men and women from small island communities across the globe to compete in international competition.

 

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24 June 2015 09:21 - Press Release

Island Games Fast Facts

The Natwest Island Games

  • The Natwest Island Games are an international multi-sports event organised by the International Island Games Association
  • This year marks the 30th anniversary of the Games
  • The Games take place every two years in a different hosting island across the world
  • This year’s Games are being held on Jersey
  • The Games began in 1985 as the Inter Island Games, held on the Isle of Man and intended to be a one-off celebration
  • The Games proved so successful, it was decided to hold a similar event every two years
  • The Opening Ceremony takes place on Saturday 27 June, with performances from local artists and a parade of all the competing athletes
  • The Closing Ceremony takes place on Friday 3 July
  • The last Games were held in Bermuda in 2013
  • The 2017 Games are set to take place in Gotland
  • Some 3,000 athletes from 24 member islands will be taking part in this year’s Games: Aland, Alderney, Bermuda, Cayman Islands, Falkland Islands, Faroe Islands, Froya, Gibraltar, Gotland, Greenland, Guernsey, Hitra, Isle of Man, Isle of Wight, Jersey, Menorca, Orkney, Rhodes, Saaremaa, Sark, Shetland Islands, St. Helena, Western Isles, Ynys Mon (Anglesey)
  • 14 sports will be featured: Archery, athletics, badminton, basketball, cycling, football, golf, sailing and windsurfing, shooting, swimming, table tennis, tennis, triathlon, volleyball and beach volleyball
  • Condor Ferries is sponsoring the Condor Ferries Big Screen, which will be displayed in Liberation Square, St Helier, televising both the Opening and Closing ceremonies, as well as the different sporting events throughout the week
  • Condor Ferries is also providing discounted travel to over 800 athletes and their support teams
  • Two Condor Ferries staff members are competing: Helen Day in the athletics and Rebecca Margetts in the Women’s shooting
  • Condor Ferries Ken Soar will be presenting medals

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24 June 2015 09:18 - Press Release

Island Games

Natwest Island Games buoyed up by Condor Ferries sponsorship

Condor Ferries has announced a new sponsorship deal with the Natwest Island Games, an international multi-sports event which is being held on Jersey from 27 June to 3 July.

The biennial games, organised by the International Island Games Association, will see some 3,000 athletes from 24 islands converge on Jersey to compete across 14 different sports.

As part of its sponsorship package, Condor Ferries will be providing a Condor Ferries Big Screen in Liberation Square, St Helier and will televise both the opening and closing ceremonies, plus coverage of the different sporting events across the week, making the Games accessible to thousands of Channel Island residents. Condor will also be providing discounted travel to over 200 of the sportsmen and women and their coaching teams who will be travelling to Jersey for the competition.

Commenting on the sponsorship deal, Alicia Andrews, Executive Director - Commercial at Condor Ferries said: “We are thrilled to be involved with the 30th Natwest Island Games, which provide a fantastic opportunity for young sports men and women from small island communities across the globe to compete and enjoy international competition, as well as cultural and social interaction.

“Our sponsorship deal will help to bring the Games to the residents of the Channel Islands, providing them with the opportunity to watch all the action on the Condor Ferries Big Screen. We are also offering discounted travel for the competitors and are looking forward to welcoming teams on-board our ferries from islands including the Isle of Wight, Ynys Mon (Anglesey), St. Helena, Guernsey, Sark, Saaremaa and Menorca.”

Two Condor staff members will also be competing in the Games: From its Guernsey office, Rebecca Margetts will be taking part in the women’s shooting; and Helen Day from the Jersey office will be competing in the athletics. Ken Soar, a non Executive Director at Condor Ferries will also have the honour of presenting medals.

The Games will commence on Saturday 27 June with an Opening Ceremony, featuring performances from local artists, along with a parade of all the competing athletes. A Closing Ceremony takes place on Friday 3 July.

Now celebrating their 30th year, the Games began in 1985 as the Inter-Island Games, part of the Isle of Man International Year of Sport, and were intended to be a one-off sporting celebration for 15 islands across the world. However, the Games proved so successful, that it was agreed to continue the Games every two years and the number of islands participating has grown from 15 to 24 today.

There are 14 sports featuring in this year’s Games: Archery, athletics, badminton, basketball, cycling, football, golf, sailing and windsurfing, shooting, swimming, table tennis, tennis, triathlon, volleyball and beach volleyball.

The last Island Games were held in Bermuda in 2013, where the Isle of Man topped the medals table. Jersey and Guernsey were third and fifth respectively. The 2017 Natwest Island Games will be held in Gotland.

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12 June 2015 09:14 - Press Release

Media Statement 12 June 2015

We thought you’d be interested to know that we are putting signs up in our ports, aboard our ships and in other places where our staff are in contact with customers.


This is following a series of unpleasant events where customers have threatened or been abusive to staff, either verbally or physically. Our hardworking staff do not deserve to be subject to this kind of behaviour.


We are also distressed to read some of the comments about individual employees which have been circulating on social media and would urge the public to refrain from this sort of intimidation. Disturbingly, many of the incidents experienced by our staff involve customers making unreasonable demands which, if not met, are followed by a threat to “go to the media”, usually with allegations relating to safety. This has caused us to question the veracity of some of the complaints and comments which have been made on social media or to Island media outlets.


Whilst we recognise that customers are fully entitled to complain when our service falls below standard, and we are working hard to improve punctuality, it is clear that some of the comments which have been circulating on social media in particular are, at the very least, dubious in their authenticity. We were concerned that many of the reviews on TripAdvisor may not have been from genuine travellers and so are pleased that many (including “captainbutler”) have been removed by the site.


Whilst we recognise that the reliability and punctuality of Condor Liberation has been below the standards which our customers and we expect, the latest data shows a steadily improving picture. Condor Liberation has now operated 92% of her permitted sailings since coming into service, two thirds of which have been early or on time. Setting aside the berthing incident, there has only been one cancellation within permitted operating limits (caused by a faulty bow thruster).


We will, of course, work hard to continue to improve port turnaround and technical reliability to keep our Islands connected and supplied.

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09 June 2015 16:18 - Channel Islands Press Release

Media Statement 9 June 2015

Earlier today, unforecast high winds were encountered as Condor Liberation approached Jersey.  On arriving in Jersey waters, the wind speed and direction coupled with high tides meant that the Captain decided it would be safest to divert to Guernsey.

All passengers onboard are returning to Guernsey and will complete their journey to Jersey onboard Condor Rapide, giving an arrival time approximately 3 hours later than scheduled.

Passengers due to travel on Condor Liberation from Jersey to Guernsey will also be transferred to Condor Rapide arriving in Guernsey on schedule.  Passengers travelling on to Poole will transfer on to Liberation in Guernsey to continue their journey and will experience only minimal delays.

Captain Fran Collins, Executive Director – Operations said:

“We would like to apologise to all customers affected by the disruption to our service today.  The unseasonal high winds were not forecast to be so strong and, although the weather conditions allowed Rapide to berth safely, the captain decided to take a cautious approach given that we are still gradually lifting the temporary restrictions put in place following the berthing incident in Guernsey. 

“The safety of our customers is always our top priority and we are working hard to minimise the impact of these changes on passengers and to ensure all passengers reach their destinations as quickly as possible.”

 

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