News

25 May 2016 19:00 - Press Release

Condor Liberation rescheduled due to Fuel pump repairs

Overnight engineering work is scheduled to take place on Condor Liberation's Port engine fuel pump tonight. Engineers estimate that this may take longer than the scheduled lay-over period. Regrettably, due to tides in Jersey and crew hour requirements, it is not possible to delay the departure to ensure that the work is completed. There is a possibility that Liberation will operate on just two engines.

We are therefore amending tomorrow’s schedule to give certainty to all of our customers, even though this means disruption for some of them.

Liberation will still depart Poole at her scheduled time of 07:30; however she will now call into Jersey first before returning to Poole via Guernsey.

The affected passengers are

  • Poole to Guernsey passengers will now arrive at 1415 rather than 1030
  • Poole Guernsey daytrips are cancelled
  • Guernsey to Jersey passengers will travel via Clipper at 1720, rather than Liberation at 1100
  • Jersey/Guernsey to Poole passengers will arrive at 1900 rather than 1740

 

Condor Liberations schedule is now as follows:

B17

PLE

 

GSY

 

GSY

 

JSY

 

JSY

 

GSY

 

GSY

 

PLE

 

Sch

 

07:30

 

10:30

 

11:00

 

12:00

 

13:00

 

14:00

 

14:40

 

17:40

 

New

 

07:30

 

CXXD

 

CXXD

 

12:00

 

13:00

 

14:15

 

15:00

 

19:00

 

 

 Paul Luxon, CEO of Condor Ferries said:

“The possibly of having to travel at reduced speed means that Condor Liberation will not be able to call into Guernsey tomorrow morning. Liberation is still scheduled to travel to Guernsey from Jersey in the afternoon, with minor changes to the schedule.

“We very much regret the amended schedule, but are contacting all affected passengers and I would like to sincerely apologise to them for the changes to these sailings. I would also like to assure them

that they will arrive at their destinations on the same day they were due to travel, albeit later than scheduled. Affected passengers will also be offered refreshments onboard”

Passengers who may be affected by these schedule changes should check the sailing updates on http://www.condorferries.co.uk/destinations/sailing-updates.aspx or on our Twitter feed @CF_Travel_News.

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25 May 2016 18:36 - Press Release

Media statement

Following the lodging of a complaint about transgender discrimination, we worked with the person concerned to draw up a list of measures that Condor Ferries could take to remove the possibility of inadvertent discrimination.


These measures were then approved by both the complainant and the tribunal and we have been happy to implement all actions to their satisfaction.


Toilet door signage has been updated across Condor Ferries' fleet and now uses symbols to avoid language issues and provide clarity, however, male and female toilets remain separate. Condor staff have also completed diversity awareness training earlier this year to ensure equal and fair treatment for all passengers.

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01 May 2016 09:00 - Channel Islands Press Release

Media Statement - Paul Luxon

Paul Luxon has taken up his post as CEO of Condor Ferries.  Paul’s appointment was announced at the end of 2015, and he has spent the intervening months completing his term as Minister for the Health and Social Services Department in the States of Guernsey.

 

Paul marked his first day in the job with a message to all of the company’s staff, which was delivered to them by video link earlier this morning.  In the message, which was recorded last week in Guernsey, Paul commented:

 

“So, it’s May the 1st, a day I’ve been looking forward to and a really important opportunity for me to be able to introduce myself to all of you, my Condor colleagues.”

 

He recognized the challenges which the company had faced over the last year saying, “It must have been an incredibly testing time for all of you individually and I want to thank you and recognise the efforts you’ve made.”

 

Speaking of his determination to service improvement, Paul reminded staff that, “The Islands really do rely on us - and what we have to do is to give that reliable, stable ferry service whether it be for tourism, commerce or indeed lifeline travel off-Island.  I know that we can absolutely regain trust from all 163,000 people of the Channel Islands and indeed our target markets in the UK and France.”

 

Executive Chairman, Russell Kew commented, “In Paul, Condor welcomes as its new CEO an Islander with deep understanding of the needs of the Channel Islands.  The board and I look forward to supporting him and our dedicated managers and staff in delivering a service of which everyone can be proud.”

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