31 December 2015 13:55 - General Press Release
Revised schedule over New Year period
The initial assessment of the damage to Condor Liberation by Condor's engineering teams and specialist contractors is now complete. After careful consideration of the situation, Condor Liberation services between the Channel Islands and the UK on 2nd,3rd and 4th January have been cancelled and a thorough contingency plan implemented.
Commodore Goodwill will operate an additional service overnight on Saturday 2nd January to provide additional freight capacity and release some space on Commodore Clipper for passenger vehicles. Scheduled Commodore Clipper and Condor Rapide services on Sunday 3rd January and Monday 4th January respectively will be amended to increase connections and travel options between the Islands.
Whilst the weather conditions in the Channel and Baie of St Malo are very poor across this period, the cancellation of services scheduled to be operated by Condor Liberation today (and rescheduling of others) is as a result of the damage to Liberation therefore all passengers already booked to travel on these services may chose between a full refund or re-routing. Where their re- routed travel is delayed or disrupted they may be eligible to claim under the EU Passenger Directive 1177/2010 and should contact our customer services team.
Captain Fran Collins, Executive Director, Operations said:
"This has been a very difficult first year of service for Condor Liberation and we share the disappointment of our customers that three scheduled sailings between 2nd and 4th January will be cancelled. We have put in place effective contingency plans which mean all those people who wanted to travel ahead of the new working week will be able to do so. We have also provided additional freight capacity and the conventional ferry services continue to maintain the lifeline link between the Islands and UK. The ceaseless atrocious weather over the New Year on both sides of the Channel has exceeded the storms earlier in 2015 and has given us operational challenges. "
Our customer services teams are working to contact all those people affected to help them re -arrange their travel. Opening hours have been extended and Condor Ferries' teams will be available until 1700 today [31/12/15] and between 1200 and 1600 tomorrow [1/1/16]. Details of revised sailings will be published in the sailing updates section at www.condorferries.com
31 December 2015 12:46 - General Press Release
Condor Ferries conventional services continue as Liberation is assessed in Poole
Condor Liberation remains safely alongside in Poole and specialist welding and other contractors are on site this morning (Thursday 31 December) working with Condor's engineering teams to make a comprehensive assessment of the repair work required.
The next scheduled fast ferry sailings on the northern and southern routes are on 2 January and are under review due to the forecast extreme weather conditions. As in previous years, fast ferry sailings are less frequent across the winter period when demand is lower and storms are frequent.
Freight services provided by the conventional ferries, Commodore Goodwill and Commodore Clipper continue to operate, though are delayed due to the atrocious weather conditions in the Channel, where wave heights are reaching 6 metres.
15 December 2015 11:00 - Press Release
Condor Ferries announces Paul Luxon as new CEO
Paul Luxon has been appointed CEO of Condor Ferries. He will take up the post on 1 May 2016.
A Guernsey resident who has worked in Jersey and Guernsey for more than 25 years, Paul is a well-known and highly respected figure in Channel Islands political and business life.
An experienced and accomplished businessman and politician, Paul has led, advised, and served on the boards of many Channel Islands businesses; he is the current Chair of the Jersey Hospitality Association Strategy Group, a Guernsey Sports Commissioner and is a Chartered Director. Until 2011, Paul was Managing Director of the Channel Islands’ largest food & drink, agency and distribution business, Cimandis, before being elected as a Deputy of the States of Guernsey. He served two years as Public Services Department Minister before taking up his current post as Minister for the Health and Social Services Department.
Commenting on his appointment, Paul said: "Condor Ferries has a long and proud history of serving our Islands and I'm looking forward to working with the staff and management team to grow the business through delivering an excellent and reliable service. Although 2015 has been a challenging year for the business, there are strong foundations from which to build for the future.
"When I join in May, Condor will be entering the busy summer season, welcoming customers in Jersey, Guernsey, France and the UK, as well as maintaining a seamless freight supply. Until then, I will be fully focused on the busy agenda ahead for the Health and Social Services Department and the States of Guernsey and, like many Islanders, will be a Condor customer.”
Russell Kew added: "With a strong track record in business leadership and deep roots in Channel Islands life, Paul will be an outstanding addition to the Condor team. His appointment reaffirms our commitment to working closely with our partners to develop tourism and keep the Channel Islands connected and supplied"