News

28 November 2016 05:30 - Press Release

Condor Ferries take on the mannequin challenge in aid of Channel Islands Air Search

Condor Ferries has recruited staff and passengers to create its very own version of the mannequin challenge, the viral video craze that is sweeping social media.


Staff and passengers struck a variety of frozen poses onboard Condor Rapide, including in the Duty Free shop, main cabin, Bistro Casquets and the Ocean bar.


Working alongside its elected charity, Channel Islands Air Search, Condor plans to donate £1,000 to the charity if it can secure 1,000 likes, loves or laughs for its video, which has been posted on its Facebook page, @OfficialCondorFerries, and will be shared across other social media platforms.


Justin Amey, Head of Marketing at Condor Ferries, commented: “The staff and passengers really enjoyed getting involved in our mannequin challenge, freezing for the camera in a variety of fun poses. We are hopeful that our video will be viewed and shared across social media and have pledged to donate £1,000 to Channel Islands Air Search if we can secure 1,000 likes, loves or laughs.”


Captain Brian Nibbs from Channel Islands Air Search, said: “We sincerely appreciate the continuing efforts of Condor Ferries to raise funds for Air Search. To simply maintain the vital service that Air Search provides costs in the region of £140,000 per year and Condor Ferries’ drive to fundraise on our behalf helps to keep us on target. Our thanks to the team at Condor for their support.”


Channel Islands Air Search is a voluntary service that provides a rapid response airborne rescue service in the 4,000 square miles of waters surrounding the Channel Islands. The charity is currently raising funds for the purchase of a new state-of-the-art aircraft. It is the chosen charity of Condor Ferries, who display collection boxes onboard all of its vessels and also supports the charity with other fundraising events.

Download PDFDownload PDF

22 November 2016 06:00 - Channel Islands Press Release

Comprehensive Service Review

Condor has completed its first Comprehensive Service Review of ferry services.

The Review is a requirement of the Operating Agreement the company signed with the Harbour Master of Jersey in 2014. It has been produced in partnership with the States of Guernsey and Jersey and involved extensive consultation and research with our customers, stakeholders and the wider community in the Channel Islands to understand what they need and want from our services.

We have also been forward looking – not just learning the lessons of the past, but focussed on making sure the plans for our services align with the needs of the Channel Islands into the future, and looking for ways to improve our service for the long  term.

We are grateful to the many people who have given generously of their time to contribute to the Review – and look forward to sharing and discussing our findings with them and with you.

The Review can be viewed here.

The Appendices can be viewed here.

Download PDFDownload PDF

16 November 2016 13:00 - Press Release

Condor Ferries Portsmouth Port Status Update

As a result of the Portsmouth Harbour closure this morning due to an unexploded ordinance, Condor has made the decision to cancel today’s Commodore Clipper service from Portsmouth to the Channel Islands.


After careful review of freight and passenger customer needs, as well as predicted weather and tidal constraints in the Channel Islands, Condor has determined that the best option, taking all factors into consideration, is to cancel the rotation scheduled for today entirely. The ship will return to normal service tomorrow morning.


All passengers due to travel today either from Portsmouth to the Channel Islands or from the Channel Islands overnight to the UK will be able to travel on Thursday's Commodore Clipper rotation and are being offered the choice between rebooking on this rotation or a full refund.


Paul Luxon, CEO of Condor Ferries, said: "I would like to thank the Captain and crew on board this morning's Commodore Clipper service, which was delayed due to the discovery of an unexploded ordinance. We place the safety of our passengers and crews as our highest priority and we worked closely with the Harbour Master and port teams to bring the ship in as quickly as possible, whilst ensuring our passengers on board were kept updated and looked after with free tea and coffee. Passengers waiting to board in Portsmouth were also provided with free refreshments.


"Whilst the consequential delays and cancellations have been caused by events beyond our control, we would like to offer our apologies and thanks to our customers for their understanding and patience."

Download PDFDownload PDF

16 November 2016 11:00 - Press Release

Condor Ferries Portsmouth Port Status Update

An unexploded ordinance was discovered in Portsmouth Port this morning and is currently being dealt with by a specialist explosives team. For safety reasons, a 500 metre exclusion zone has been imposed on the area surrounding the device, which is affecting the North harbour and all operations into the Commercial Ferry Port.

 

In common with other ferries waiting to berth in Portsmouth, Condor has been waiting instructions from Queen's Harbour Master who controls Portsmouth Harbour and holding outside Portsmouth Port until cleared to enter the port.

 

Shortly before 11am, Commodore Clipper was cleared to enter the port and is making her way to the berth where the 94 passengers aboard will be able to disembark.

 

Condor has been looking after all passengers on board and keeping them up-to-date on the situation.

 

We apologise for the inconvenience this delay (which is beyond our control) has caused to our freight customers and passengers.

Download PDFDownload PDF

02 November 2016 14:44 - Press Release

Condor Ferries’ Statement on the Comprehensive Service Review

Paul Luxon, CEO of Condor Ferries said:


“WE have been carrying out the Comprehensive Service Review in partnership with the States of Jersey and States of Guernsey. It is extremely wide ranging, involves an extensive consultation process and is designed to look at the alignment of our services with the islands’ future strategic needs.


“A considerable amount of work has gone into the Review and we are in the process of finalising the report, which we anticipate presenting to stakeholders and publishing before the end of this year.”

Download PDFDownload PDF

spinner

Please wait while we find the best fares for you...