News

24 August 2015 20:00 - Channel Islands Press Release

24 August Media Statement

Condor Liberation was unable to berth in St Peter Port this afternoon because the planned berth could not be accessed safely. High winds required the use of berth 2 at the harbour, unfortunately another passenger vessel was unexpectedly moored very close to this berth (on berth 5 and then berth 4) which impeded Condor Liberation’s safe access to berth 2.

 

As a result of the high wind speeds, with the other ship unwilling to move off her berth, and with safest as his highest priority, the Master of Condor Liberation’s only safe option was to continue to Poole without docking in St Peter Port.

 

This situation has been caused by factors outside of our control. We are currently making alternative arrangements for affected passengers and would like to apologise to our customers for the inconvenience that this has caused.

Download PDFDownload PDF

13 August 2015 14:30 - Press Release

Condor Ferries launches #ferryselfie competition

Condor Ferries is challenging passengers on board its Cross Channel services to get snapping and post their best selfies for its summer #ferryselfie campaign, in aid of Channel Islands Airsearch.


Tapping into the nation’s love of taking selfies, Condor Ferries is offering passengers the chance to win a selection of gadgets worth £500, including a Bang & Olufsen speaker Beoplay A2, Kitvision Splash Action Camera and Milestone Gravitate Activity Tracker, simply by sharing their selfie.


For every entry received, Condor Ferries will donate £1 to the Channel Islands Airsearch, a voluntary service that provides a rapid response and rescue service in Channel Island waters. The service operates 24 hours a day, 365 days a year, providing a rapid response search capability in the 4,000 square miles of water surrounding the Channel Islands and the adjacent French Coast. Operated by a volunteer crew, the service is funded by charitable donations along with some governmental assistance.


Commenting on the competition, Justin Amey, Head of Marketing at Condor Ferries said: “We’re looking for our passengers to send us their most original selfies taken on board our ships. This is a fun campaign that will also help raise funds for a very worthwhile cause. Condor Ferries will donate £1 for every entry received to the Channel Islands Airsearch, so we would encourage our passengers to get their selfie sticks out and get snapping.”


Captain Brian Nibbs, Trustee, Channel Islands Airsearch added: “This initiative by Condor Ferries will assist our replacement aircraft fund which presently stands at £150,000 yet to be raised. Airsearch has enjoyed the support of Condor Ferries through on board collections for the past three years and this fund raising competition will assist us in our efforts. Airsearch remains available on call on a 24/7 basis to assist in sea and related searches at the request of the various Coastguard authorities and continues to enjoy the role of ‘The Lifeboats’ Eye in the Sky. Our thanks to Condor for their continuing support.”


Condor Ferries passengers can submit their entries by emailing them to adore.competition@condorferries.co.uk with their name and phone number. The closing date for entries is 7 October 2015 and the winner will be notified thereafter.


For more information, please visit www.condorferries.com.

Download PDFDownload PDF

06 August 2015 09:00 - General Press Release

6 August Media Statement

The Marine Accident Investigation Branch (MAIB) has today published its report into the Commodore Clipper grounding in the approaches to St Peter Port in July 2014.


Condor Ferries cooperated fully with the MAIB investigation and entirely accepts the findings of its detailed and thorough report.


Captain Fran Collins said: “This is a fair report whose findings are consistent with our own investigation. MAIB reports are crucial to ensuring that the whole maritime industry learns the lessons from incidents at sea and, in this respect, this report is extremely helpful. Because safety is always Condor Ferries’ highest priority, we have already implemented all the recommendations in the report, implementing changes in training, operational practices and policies, and safety management systems”.


“We know that the Clipper incident caused considerable inconvenience for many of our customers. It also meant many long hours for our dedicated staff who worked tirelessly to keep the Islands connected and supplied. I’d like to thank both our customers for their patience and our staff for their hard work”.


An independent report commissioned in August 2014 by the States of Jersey found that, following the incident, Condor Ferries “took adequate recovery actions, in the interests of the Islands, to recover their passenger and freight services”.Analysis reviewed by the Ferry Services Steering Group, which oversees Condor Ferries’ Operating Agreement, has shown that the investment made in contingency planning was £1m in excess of what could reasonably have been expected of a prudent operator.

Download PDFDownload PDF