Frequent Traveller Club
Updated 4 October 2016
In March we announced that the existing Frequent Traveller Club would be closing towards the end of this year. We are committed to delivering a new scheme that rewards all our customers. Whilst we continue to research the potential new scheme ensuring it meets the needs of our customers, we will be extending the Frequent Traveller Club Membership to allow members to continue to receive the existing benefits. Details of the new scheme will be announced as soon as they are available, with the next update provided to our customers in November when the research is complete.
Exclusive benefits and privileges in Condor Ferries' Frequent Traveller Club
If you travel frequently, you should check out the range of exclusive benefits and privileges afforded to you by joining Condor Ferries' Frequent Traveller Club.
Our way of saying 'thank you' for travelling with us is by giving you:
- 15% Discount off bookings
- 15% off upgraded seating and cabins
- Free online amendments to your bookings*
- Advance notice of limited special offers
- Easy online subscription and account management area
Interim Membership Costs
As we transition from the Frequent Traveller Club to a new scheme we have introduced an interim membership. This membership is valid for those members whose membership expired within 30 days of renewal, or is due to expire in the coming months.
- closed for new members from 1 June
|New Interim Membership
- valid from 4 October to existing members
|Adult Over 60
How to make a Booking
To make a booking simply enter your sailing choices and follow the instructions. On joining you will have supplied us with an e-mail address and we will have emailed you a temporary password which you can amend within the Manage My Account section online. If you have any difficulties please take a look at our FAQ’s section.
When do I see my Discount?
The discount you are entitled to will be displayed once you have logged into your account within the 'Your Details' section of the booking. This amount will then be deducted from your booking.
My Discount doesn’t show up
Your membership may have expired, it's quick and easy to renew online. If you have lost your user name or password please contact our team on 0345 609 1024 or by email firstname.lastname@example.org
How do I claim a refund of the amendment fees I have been charged?
*You can now amend your bookings online free of charge 7 days or more before your first departure. Frequent Traveller Club Members can claim for a refund of all amendment fees charged online, over the phone or at the port until the end of 2016 calendar year. To receive your refund, please email email@example.com with your booking reference and our dedicated team will organise a refund within 14 days.