Frequent Traveller Club

Exclusive benefits and privileges in Condor Ferries' Frequent Traveller Club

If you travel frequently, you should check out the range of exclusive benefits and privileges afforded to you by joining Condor Ferries' Frequent Traveller Club.

Our way of saying 'thank you' for travelling with us is by giving you:Frequent Travellers

  • 15% Discount off bookings
  • 15% off upgraded seating and cabins
  • Free online amendments to your bookings*
  • Advance notice of limited special offers
  • Easy online subscription and account management area

How to make a Booking

To make a booking simply enter your sailing choices and follow the instructions. On joining you will have supplied us with an e-mail address and we will have emailed you a temporary password which you can amend within the Manage My Account section online. If you have any difficulties please take a look at our FAQ’s section.

When do I see my Discount?

The discount you are entitled to will be displayed once you have logged into your account within the 'Your Details' section of the booking. This amount will then be deducted from your booking.

My Discount doesn’t show up

Your membership may have expired, it's quick and easy to renew online. If you have lost your user name or password please contact our team on 0845 609 1024 or by email ftc@condorferries.co.uk

How do I claim a refund of the amendment fees I have been charged?

*You can now amend your bookings online free of charge 7 days or more before your first departure. During the transitionary period between 1 March to 31 May, Frequent Traveller Club Members can claim for a refund of all amendment fees charged online, over the phone or at the port. After this period, only the £15 charged online within 7 days can be claimed and members will not be able to reclaim offline fees. To receive your refund, please email ftc2016@condorferries.co.uk with your booking reference and our dedicated team will organise a refund within 14 days.

Your Frequent Traveller Club

Log in to your account

Forgotten your password?
Click above and use the "forgotten your password link" to have your password emailed to you.

Membership Benefits

Individual Membership

  • 1 Adult per membership
  • Spouse can be added for £28
  • 15% discount off each fare

Annual Membership Cost

Adult £80
Adult over 60 £45
Spouse £28

The Frequent Traveller Scheme will be phased out at the end of this year, replaced by a new modern loyalty scheme which will reward our most regular and loyal customers.

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