Frequent Traveller Club

Updated 13 March 2017

We announced last year that the Frequent Traveller Club (FTC) was to close at the end of 2016.

Over the following months we conducted research, embarked on a consultation and around 1,000 members completed a survey, offering their views and thoughts on a replacement loyalty scheme.

We value your feedback

We have decided to retain the current Frequent Traveller Club for the time being. Work on developing the new planned loyalty scheme has been put on hold to allow the company to continue its focus on maintaining the strong improvements in service reliability and customer service. With effect from today, 13 March, the FTC is being reinstated as an annual membership scheme for existing members.

From the feedback received, it was evident that the existing FTC members wanted to keep the current scheme.

What does this mean?

The key points are as follows:

  • Benefits – 15% discount on all routes excluding day trips, 15% discount on cabins and seat upgrades, advanced notification of special offers prior to public release.
  • Existing members – If you are a member now you can continue to renew your membership by completing this form. The scheme is not available to new members, also if your membership lapses you will not be able to renew. Requests to re-join the scheme received after 30th April 2017 will not be renewed.
  • Our annual membership fees can be found below and the latest terms and conditions can be viewed here.

New loyalty programme

It is our future intention to replace the FTC with a new rewards scheme that offers benefits to all passengers across the whole of our route network.

This, however, is a major project that will require considerable investment in people and resources and also represents a big change for passengers.

Much of the preparatory work has been undertaken including software development so we will review the potential to launch ‘Condor Rewards’ within the next 12 months.

Thank you for your patience whilst we have explored the future of our loyalty schemes and we look forward to you re-joining the FTC and seeing you on-board again soon.

FTC Membership Costs

Annual Membership
- closed for new members
Adult £90
Adult Over 60 £55

How to make a Booking

To make a booking simply enter your sailing choices and follow the instructions. On joining you will have supplied us with an e-mail address and we will have emailed you a temporary password which you can amend within the Manage My Account section online. If you have any difficulties please take a look at our FAQ's section.

When do I see my Discount?

The discount you are entitled to will be displayed once you have logged into your account within the 'Your Details' section of the booking. This amount will then be deducted from your booking.

My Discount doesn't show up

Your membership may have expired, it's quick and easy to renew online. If you have lost your user name or password please contact our team on 0345 609 1024 or by email ftc@condorferries.co.uk

Your Frequent Traveller Club

Log in to your account

Forgotten your password?
Click above and use the "forgotten your password link" to have your password emailed to you.

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